Priscilla Buabeng
Winder,GA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
08.2023 - 02.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
Team Member
Einstein Bagels
02.2022 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sales Associate
Big Lots
01.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Berkmar Highschool
Lilburn, GA05.2022
Skills
- Exceptional communication
- Flexible Schedule
- Guest Relations
- Customer Service
- Detail Oriented
- Retail experience
Timeline
Guest Advocate
Target
08.2023 - 02.2024
Team Member
Einstein Bagels
02.2022 - 06.2023
Sales Associate
Big Lots
01.2021 - 02.2022
High School Diploma -
Berkmar Highschool
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