Priscilla Calvo
Mesa,AZ
Summary
At Friendship Village Tempe, I excelled in a fast-paced environment, showcasing exceptional customer service and strong multitasking abilities. My proactive approach in training new hires and resolving complaints enhanced dining experiences, fostering customer loyalty. Skilled in guest engagement and maintaining cleanliness standards, I contributed significantly to our team's success by ensuring efficient operations and positive guest interactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assisted Living Server
Friendship Village Tempe
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
No Degree -
Arizona High School Equivalency
Mesa, AZ02-2023
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Cleanliness standards
- Team collaboration
Certification
- Certified Nail Technician (CNT) - National Cosmetology Association.
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Assisted Living Server
Friendship Village Tempe
09.2022 - Current
No Degree -
Arizona High School Equivalency
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