Priscilla Chavez
Riverside,CA
Summary
Retail Operations Professional experienced in delivering exceptional customer service and ensuring transaction accuracy. Enhanced shopping environments through effective inventory management and staff training, driving team performance and engagement. Warehouse Operations Specialist focused on maintaining organized workspaces and adhering to safety regulations while efficiently sorting, packaging, and shipping goods.
Overview
3
3
years of professional experience
Work History
Warehouse Sorter
Amazon Industries
Chino, California
10.2026 - Current
- Sorted incoming packages using handheld scanners and conveyor belts at Amazon fulfillment site.
- Checked shipping labels and routed parcels to correct docks and outbound lanes.
- Loaded cartons onto pallets for transport through Amazon distribution workflow.
- Inspected packages for damage, missing labels, and handling issues.
- Stacked sorted inventory in designated bins and staging areas.
- Ensured that safety protocols were observed at all times while working in the warehouse environment.
- Utilized hand-held scanners to track inventory levels and update database.
- Maintained inventory records by accurately recording all items received and shipped.
- Collaborated with team members on special projects related to warehouse operations.
Cashier/Inventory Control/ Customer Service/ICS Stocker
Oneill
Ontario, California
09.2024 - 10.2026
- Processed customer purchases at Oneill retail checkout with accuracy and care.
- Handled cash, card, and mobile payments using store register system.
- Greeted shoppers and answered questions about products and store policies.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Balanced register drawer and reported discrepancies to management.
- Restocked impulse items near checkout to maintain organized sales area.
- Supported opening and closing tasks for Oneill front counter operations.
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Performed other duties as assigned by management.
Cashier/ Customer Service
Tony’s Hay and Grain
Norco, California
10.2023 - 09.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash drawer and balanced register at Tony's Hay and Grain.
- Processed sales for hay, grain, and farm supply customers at sales counter.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with feed selections and product questions.
- Kept checkout area clean and organized for daily store operations.
Education
Arlington High School
Riverside, CASkills
- Handheld scanners
- Conveyor sorting
- Warehouse operations
- Inventory control
- Package handling
- Quality control
- Safety compliance
- Cash handling
- Register reconciliation
- Payment processing
- Stock replenishment
- POS systems
- Customer service
- Time management
- Team collaboration
- Labeling accuracy
- Workplace cleanliness
Timeline
Warehouse Sorter
Amazon Industries
10.2026 - Current
Cashier/Inventory Control/ Customer Service/ICS Stocker
Oneill
09.2024 - 10.2026
Cashier/ Customer Service
Tony’s Hay and Grain
10.2023 - 09.2024
Arlington High School