Priscilla Crist
Ridgeland,MS
Summary
Dynamic professional with extensive experience in customer service and debt collection, notably with the Madison County Board of Supervisors. Proven ability to resolve disputes and enhance taxpayer satisfaction through effective communication and problem-solving. Skilled in teamwork and detailed documentation, consistently delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Tax Collector
Madison County Board Of Supervisors
07.2024 - Current
- Facilitated communication between taxpayers and the agency by providing clear explanations of tax policies, regulations, and requirements.
- Enhanced taxpayer experience with timely and professional customer service, addressing inquiries and resolving disputes.
- Maintained up-to-date knowledge of federal, state, and local tax laws, ensuring accurate application in all cases.
Server
The Mermaid Cafe
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
The Biscuit Company
07.2017 - 01.2022
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Associate of Science - Criminal Justice
Holmes Community College
Goodman, MS05-2022
Skills
- Debt collection
- Detailed documentation
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Accomplishments
Completed 3 years at a community college while still maintaining a student status during high school, leading me to acquire a white coat as a pre-nursing student.
Timeline
Tax Collector
Madison County Board Of Supervisors
07.2024 - Current
Server
The Mermaid Cafe
02.2023 - Current
Server
The Biscuit Company
07.2017 - 01.2022
Associate of Science - Criminal Justice
Holmes Community College
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