Summary
Overview
Work History
Education
Skills
Websites
LANGUAGES
Timeline
Generic

Priscilla Cuevas

Coral Springs,FL

Summary

Motivated, results-driven professional with a strong track record in exceptional customer service. Focused on exceeding expectations through timely task completion and exceeding client needs. A quick learner and leader, committed to setting high standards and leading by example.

Overview

5
5
years of professional experience

Work History

PHYSICAL THERAPY TECHNICIAN

SPORTS MEDICINE ASSOCIATES OF SOUTH FLORIDA
08.2024 - Current
  • Assisted physical therapists by preparing treatment areas and ensuring necessary equipment was available.
  • Guided patients through exercises, performed therapeutic massages, and monitored progress.
  • Maintained accurate records, ensured equipment cleanliness, and prioritized patient safety and comfort.

FRONT DESK RECEPTIONIST

SPORTS MEDICINE ASSOCIATES OF SOUTH FLORIDA
02.2023 - 08.2024
  • Greeted patients, ensured timely check-in, and collected required payments.
  • Addressed inquiries related to scheduling, patient records, insurance coverage, and verified insurance eligibility.
  • Provided exceptional customer service both in-office and over the phone, ensuring patient satisfaction and accurate billing.

FRONT DESK ASSOCIATE

PLANET FITNESS
05.2022 - 02.2023
  • Created a welcoming environment, addressing inquiries and offering recommendations to members and potential customers.
  • Assisted new customers with facility tours, membership options, and the sign-up process.
  • Managed member accounts, resolved billing issues, supported retail purchases, and ensured a clean, safe gym environment.

FRONT DESK RECEPTIONIST

ALL STAR PEDIATRIC CARE
05.2020 - 06.2021
  • Coordinated front desk operations, assisting visitors and callers with inquiries and recommendations.
  • Managed appointment scheduling, maintained patient documentation, and processed insurance claims.
  • Ensured confidentiality, compliance with office protocols, and followed up on outstanding balances.

Education

BACHELORS OF SCIENCE - BIOLOGICAL SCIENCES

FLORIDA INTERNATIONAL UNIVERSITY
Miami, FL
12-2025

Skills

  • Customer Service
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Insurance Verification (Availity, United Healthcare, Cigna, UMR, etc)
  • Patient Care in Rehabilitative Therapy
  • Scheduling Appointments
  • Handling Medical Information and Documentation
  • Collaborative Worker
  • Organized and Strategic Mindset
  • Quick and Efficient Learner
  • Attention to detail
  • Time management
  • Listening skills

LANGUAGES

English
Spanish

Timeline

PHYSICAL THERAPY TECHNICIAN

SPORTS MEDICINE ASSOCIATES OF SOUTH FLORIDA
08.2024 - Current

FRONT DESK RECEPTIONIST

SPORTS MEDICINE ASSOCIATES OF SOUTH FLORIDA
02.2023 - 08.2024

FRONT DESK ASSOCIATE

PLANET FITNESS
05.2022 - 02.2023

FRONT DESK RECEPTIONIST

ALL STAR PEDIATRIC CARE
05.2020 - 06.2021

BACHELORS OF SCIENCE - BIOLOGICAL SCIENCES

FLORIDA INTERNATIONAL UNIVERSITY

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