Summary
Overview
Work History
Education
Skills
Timeline
Generic
Priscilla Delgado

Priscilla Delgado

Laredo,TX

Summary

Dynamic sales professional with a strong background in team leadership and performance coaching. Adept at developing training programs that enhance sales strategies and customer engagement, ready to drive measurable results in a customer-focused environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

Mega Furniture
Laredo, Texas
08.2024 - 10.2025
  • Consistently exceeded individual sales goals by 15% or more month after month.
  • Recognized as one of district's highest-performing sales professionals in mattress, dining, stationery, bedding, and insurance sales, contributing to overall district sales success.
  • Resolved complex customer escalations, fostering customer loyalty and long-term retention.
  • Trained new hire sales professionals in sales strategies and consultative sales techniques.
  • Coached new sales professionals through sessions and observations, enhancing sales execution and customer engagement.
  • Managed opening and closing procedures, inventory control, cash handling and operational compliance.

Trainer/Customer Representative

Concentrix
Laredo, Texas
07.2021 - 08.2025
  • Delivered exceptional customer support by efficiently resolving inquiries and complaints, enhancing overall client satisfaction.
  • Utilized strong communication skills to manage high-volume calls and provide accurate information, contributing to Concentrix's reputation for excellence
  • Created training materials that enhanced employee understanding of company policies.
  • Evaluated trainee performance through regular assessments and feedback sessions to support continuous improvement.
  • Collaborated with management to identify training needs, resulting in improved program effectiveness.
  • Recorded interactions with customers in CRM system

Education

High School Diploma -

Dr.Leo G Cigarroa High School
Laredo, TX
05-2018

Skills

  • Sales strategies
  • Consultative Selling
  • Sales Training
  • Sales Coaching
  • CRM software
  • Sales Reporting
  • Sales Metrics
  • Customer Experience
  • Store operations
  • Team Leadership
  • Performance Coaching
  • Problem-solving
  • Critical thinking
  • Conflict management

Timeline

Sales Associate

Mega Furniture
08.2024 - 10.2025

Trainer/Customer Representative

Concentrix
07.2021 - 08.2025

High School Diploma -

Dr.Leo G Cigarroa High School
Priscilla Delgado