Priscilla Desantiago
Summary
Experienced dispatcher with strong attention to detail, seeking position to leverage skills and qualifications for positive impact on company growth and productivity. Proficient in coordinating logistics, managing communications, and ensuring smooth and efficient operations. Committed to delivering exceptional service and maintaining high standards of efficiency.
Overview
24
24
years of professional experience
Work History
Dispatcher
RC Maintenance
01.2024 - 03.2025
- Dispatch technicians to commercial businesses
Logistics Coordinator
SQL Transportation
01.2021 - 01.2023
- Managed load boards, including Power Data, Truckstop, and CH Robinson.
- Coordinated with brokers to book loads for operators.
- Maintained clear and effective communication with brokers and drivers.
- Handled phone calls, emails, and necessary paperwork.
- Consolidated loads for efficient transport.
Dispatcher
Warm Up Express
01.2015 - 01.2022
- Managed three load boards (Power Data, Truckstop, CH Robinson).
- Scheduled and booked loads with brokers.
- Ensured smooth communication between brokers and drivers.
- Handled administrative tasks, including calls, emails, and paperwork
Office Assistant
Dreams Footwear Inc.
01.2010 - 01.2015
- Managed accounts receivable for the Vice President’s large accounts.
- Processed and routed customer orders, including documentation.
- Handled shipping logistics, including scheduling deliveries.
- Managed incoming calls and messages for executive staff.
Supervised Visitation Monitor
Bienvenidos
01.2009 - 01.2010
- Observed and documented interactions between custodial and non-custodial parents
Sr. Collections Specialist
CMRE
09.2007 - 01.2009
- Collected medical debts and processed insurance information.
- Handled confidential personal data.
- Provided excellent customer service in financial collections.
Scheduler
Precision Closings Inc.
01.2007 - 09.2007
- Scheduled notary services and handled insurance-related calls
- Managed incoming calls and office scheduling
Cashier/Sales
Big 5 Sporting Goods
Covina
01.2006 - 01.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Coffee Bar Clerk
Albertsons
Covina
01.2001 - 01.2004
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Controlled line and crowd with quick, efficient service.
- Developed strong product knowledge to upsell menu items and increase overall sales revenue.
Education
Drug And Alcohol Program/Certification -
InterCoast Colleges
01-2006
High School Diploma -
West Covina High School
06-2002
Skills
- Effective Communication Skills
- Experienced in logistics and dispatching
- Proficient in MS Word and MS Excel
- Effective Multitasking and organizational skills
Timeline
Dispatcher
RC Maintenance
01.2024 - 03.2025
Logistics Coordinator
SQL Transportation
01.2021 - 01.2023
Dispatcher
Warm Up Express
01.2015 - 01.2022
Office Assistant
Dreams Footwear Inc.
01.2010 - 01.2015
Supervised Visitation Monitor
Bienvenidos
01.2009 - 01.2010
Sr. Collections Specialist
CMRE
09.2007 - 01.2009
Scheduler
Precision Closings Inc.
01.2007 - 09.2007
Cashier/Sales
Big 5 Sporting Goods
01.2006 - 01.2007
Coffee Bar Clerk
Albertsons
01.2001 - 01.2004
Drug And Alcohol Program/Certification -
InterCoast Colleges
High School Diploma -
West Covina High School