Priscilla Harrison Etheredge
Teacher's Assistant
Bentonville,AR
Summary
Dedicated multi-lingual (English, French, Spanish) initiative-taker with 5+ years of experience and a proven ability to adapt and influence positive outcomes at all levels. Experience includes retail sales, merchandising, customer service, and talent development.
Professional Skills: Microsoft Office Suite, Judgment, Cross Functional Influencer, Self Starter, Adaptability, and Negotiations
Overview
5
5
years of professional experience
Work History
TAPIF - Teaching Assistant Program
French Government
Vienne, France
09.2021 - 05.2022
- Partnered with teachers to plan and implement lessons following school's curriculum, goals, and objectives.
- Developed curriculum in English Language for age appropriate instruction at High School Level
- Executed weekly instruction and assessments for approximately 100 students
- Mentored and encouraged students' development
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Customer Service Representative and Host
Walmart
Rogers, AR.
09.2020 - 07.2021
- Handled several hundred customer concerns each shift retrieving data, enabling transaction approvals.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Executed and assisted with various modular sets throughout store
- Trained new checkout hosts in Walmart vernacular, policies, and procedures
- Resolved and investigated and resolved customer inquiries and complaints efficiently
Sales Associate
Rush Running
Bentonville, AR.
01.2016 - 03.2019
- Analyzed customers walking/ running through gait analysis
- Anticipated and exceeded customer's needs
- Engaged customer conversation to listen to and understand their needs
- Skilled in shoe construction components & knowledge of impact to customers
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
Customer Service Associate
Crepes Paulette
Bentonville, AR
06.2017 - 11.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Prepared food for in house orders and take out
- Performed closing duties and preparations for next day's business
- Influenced customers daily with positive attitude and focus on customer satisfaction.
Education
B.A. - French, International Studies
University of Arkansas, Fayetteville
Fayetteville, ARSkills
- Cross Functional Collaborator
- Microsoft Office Suite
- Verbal and written communication
- Organization / Prioritization
- Self Starter
- Adaptability
- Initiative-taker
- Merchandising, customer service, and training
- Multi-Tasking Time Management
- Adaptability
- Negotiations
- Customer Service
- Judgment
- Collaborative and Team-Oriented
- Calm and Patient Demeanor
- Organization and Prioritization
Languages
French
Full Professional
Spanish
Professional Working
Timeline
TAPIF - Teaching Assistant Program
French Government
09.2021 - 05.2022
Customer Service Representative and Host
Walmart
09.2020 - 07.2021
Customer Service Associate
Crepes Paulette
06.2017 - 11.2017
Sales Associate
Rush Running
01.2016 - 03.2019
B.A. - French, International Studies
University of Arkansas, Fayetteville
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