Priscilla Gasca
East Lansing,MI
Summary
Positive and engaged volunteer providing experience helping non-profit organizations with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact while demonstrating compassion and social skills.
Overview
1
1
year of professional experience
Work History
Volunteer
Orchard Grove Community Church
05.2023 - 08.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Hostess
The Lodge Grill & Bar
08.2022 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Accommodated special seating requests for guests to enhance satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Relayed guest comments or suggestions to manager on duty for further action.
Education
Bachelor of Science - Kinesiology
Michigan State University
East Lansing, MI05.2027
Skills
- Food Distribution
- Data Entry
- Flexible Schedule
- Community Engagement
- Telephone Etiquette
- Event Setup
- Adaptability and Dependability
- Teamwork and Collaboration
- Positive Attitude
- Relationship Building
- Spanish Expertise
Accomplishments
- Collaborated with team of 16 in the development of MSU Synchronized Skating team.
- Achieved the IB Program duration by completing 2 years of high school AP and IB classes and exams with accuracy and efficiency.
Section name
I work hard to fulfill my goals both as a student and an athlete at Michigan State University. With it comes many responsibilities including time management, team collaboration, communication, problem-solving, decision-making, leadership, and creativity. I attend class five days a week and practice three times a week, not including extra time needed for competitions and exams.
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Orchard Grove Community Church
05.2023 - 08.2023
Hostess
The Lodge Grill & Bar
08.2022 - 08.2023
Bachelor of Science - Kinesiology
Michigan State University
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