Jon Church
East Lansing,MI
Summary
Dynamic Software Sales Manager with a proven track record at TotalcollectR.com, excelling in negotiation and pipeline management. Successfully expanded product lines and increased sales volume through strategic customer engagement and effective mentoring. Adept at CRM systems, driving client retention, and fostering team collaboration to achieve ambitious sales goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Software Sales Manager
TotalcollectR.com
05.2024 - Current
- Managed a team of 13, inclusive of SDR's, AE's and offshore support.
- Held and maintained individual call volume of 120+ per day
- Consistently exceeded quotas and goals
- Implemented systems and procedures to increase sales.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
General Manager
Comfort Inn Hotel
06.2019 - 01.2024
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Bachelor of Arts - Advertising
Michigan State University
East Lansing, MI01-2025
Skills
- Negotiation expertise
- Pipeline management
- CRM proficiency
- Territory management
- Upselling strategies
- Sales enablement
- Database management
- Client retention
- Objection handling
- Customer billing
- Business analytics
Accomplishments
- Documented and resolved underperforming team of SDR's and AE's which led to an increase of sales by 49%. Increased customer conversion rates by double
- Achieved decrease in CAC by introducing hubspot automation for marketing sequences and sales rep outreach tasks.
Certification
Google adwords certification
Hubspot Certification
Timeline
Software Sales Manager
TotalcollectR.com
05.2024 - Current
General Manager
Comfort Inn Hotel
06.2019 - 01.2024
Bachelor of Arts - Advertising
Michigan State University
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