Priscilla Guerra Ramos

• Facilitated meetings to present control findings, fostering staff accountability and awareness of compliance standards.
• Assisted in developing strategic plans that streamlined operations, contributing to overall efficiency improvements.
• Executed expungements to remove arrest records from the Property Unit.
• Developed comprehensive packaging manual, standardizing processes for the unit and enhancing operational consistency.

• Served on Special Teams focusing on Guns, Money, and Drugs.

Participated in Gun Team operations from October 2023 to May 2024.

• Successfully handled firearm invoicing for evidence purposes and facilitated the release of firearms to citizens.

Collaborated with Money Team to manage financial operations. (June 2016 - September 2025):

• Managed weekly deposits using AMS Advantage for reconciliation and corresponded with citizens to facilitate smooth retrieval of funds and refunds.

Worked alongside Drug Team to manage narcotics safety procedures. (July 2016-February 2023)

• Oversaw safety concerns related to the handling, intake, storage, and disposal of hazardous materials, including narcotics and precursors.

Utilized combined experience as a Crime Technician.

• Maintained open communication with external auditors regarding the coordination of audits.
• Conducted audits on internal controls and developed reports on findings.
• Implemented safety practices to ensure workplace safety. to safeguard against injury and damage to property.
• Attended training sessions to enhance technical expertise. to maintain technical expertise and proficiency on applicable equipment.
• Responded to requests from investigators for specific pieces of evidence or lab results.
• Adhered strictly to chain-of-custody regulations when handling sensitive materials.
• Scanned images of physical evidence into digital format for archival purposes.
• Maintained accurate records of collected evidence in accordance with legal requirements.
• Proficient with the Property Unit's standard operating procedures (S.O.P).

• Advised citizens on how to respond appropriately during emergency situations until first responders arrived at the scene.
• Maintained accurate records of all incoming calls, noting key details such as caller's name, location, and nature of the emergency.
• Managed multiple tasks simultaneously while remaining calm under pressure.
• Maintained composure in high pressure environments
• Stayed current on training requirements mandated by departmental policies regarding emergency response protocols.
• Utilized mapping software programs to determine exact locations of reported incidents.
• Demonstrated calmness during high-pressure situations to effectively manage stress.