Priscilla Himes

• Creating and designing custom pieces for clients.
• Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
• Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
• Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.

• Developed and Implemented Bridal Portfolio Strategy:

- Created and executed a comprehensive bridal portfolio strategy that increased client inquiries.

• Enhanced Client Engagement:

- Designed visually appealing bridal portfolios showcasing diverse styles and themes.

• Streamlined Marketing Efforts:

- Leveraged bridal portfolios as a key marketing tool, contributing to a [40]% growth in referral business and enhancing the brand's reputation within the wedding industry.

• Collaborated with Vendors for Portfolio Development: Partnered with photographers, florists, and makeup artists to create stunning bridal portfolios,
• Analyzed Market Trends:

- Conducted market research to identify bridal trends, ensuring portfolios were aligned with client preferences, which resulted in a [65]% increase in bookings during peak wedding seasons.

• Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.