Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Priscilla Hover

Lakeland,FL

Summary

Dynamic Registered Nurse with extensive experience excelling in medical documentation validation, complex problem-solving, strong clinical judgment, and enhancing patient care through effective utilization review and case management. Adept at documentation review, ensuring compliance and driving quality improvements in healthcare delivery. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments.

Overview

25
25
years of professional experience

Work History

Registered Nurse

Humana
03.2019 - Current

Nurse Auditor 2021 to Present-

Validates and interprets medical documentation to ensure capture of all relevant coding. Identifies members with high risk CMS Hierarchical Condition Categories (HCC) and refers cases for annual follow-up care by disease management, case management, and primary care providers as appropriate for assessment/intervention. Identifies the root cause analysis of audit findings and submits recommendations for appropriate change management. Applies clinical and coding experience to conduct reviews of provider codes and billing. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Utilization Review Nurse 2019 to 2021

managed initial inpatient reviews for Humana Medicare members; managed member with concurrent reviews, case management, and discharge planning for Humana Medicaid.

Registered Nurse

R1 Rcm
12.2016 - 04.2019

Conducted initial, concurrent, retrospective reviews for clients and their contract/ facility protocol. Demanded flexibility to clients needs at time of shift. In addition to UM, job tasks included chart auditing and appeal letter during downtime. Required to work with EHR: EPIC, Cerner, Meditech, Midas, Sorien.

Registered Nurse

Lakeland Regional Health
09.2000 - 12.2016

Experience in ICU 3yrs, Emergency Room 2yrs, Mother-Baby 2.5yrs, Cardiac Interventional Unit with telemetry 4 yrs, Utilization Review 4.5yrs

Education

Nursing

University At Buffalo
Buffalo, NY
02-2000

Skills

  • Strong clinical judgment
  • Resource utilization
  • Policy compliance
  • Complex Problem-solving
  • Time management
  • Documentation review expertise
  • Strong analytical skills

Timeline

Registered Nurse

Humana
03.2019 - Current

Registered Nurse

R1 Rcm
12.2016 - 04.2019

Registered Nurse

Lakeland Regional Health
09.2000 - 12.2016

Nursing

University At Buffalo
Priscilla Hover