PRISCILLA JOHNSON
NORTH RICHLANDS HILLS,TX
Summary
Work from home, to secure a responsible career opportunity to fully use my training and skills, while making a significant contribution to the success of the company.
Overview
22
22
years of professional experience
Work History
Uber Driver
Uber
Dallas Fort Worth metroplex
01.2018 - Current
- Safely transported passengers to various destinations, ensuring a smooth and comfortable ride
- Maintained an outstanding rating of 4.9/5.0 by consistently delivering top-notch service
- Provided amenities such as bottled water, snacks, and phone chargers to enhance the passenger experience
- Engaged with passengers in friendly conversation and offered local insights and recommendations
- Conducted regular vehicle inspections and maintenance to ensure safety and cleanliness standards
- Adhered to all traffic laws and safety regulations
Revenue Cycle Specialist Hybrid
U.S Oral Surgery Practice Management
Los Colinas, TX
01.2023 - 01.2024
- Oversee effective and efficient verification of all patients' benefits before their appointment.
- Responsible for answering incoming calls from providers, recipients and carrier groups in relation to insurance coverage.
- Research eligibility online and via telecommunications with various insurance carriers.
- Liaison between patients, healthcare providers, and insurance carriers to ensure all proper measures are taken and information is collected.
- Maintain patient and company confidentiality.
- Practice within the scope of education, training, and personal capabilities.
- Document company policies (hard copy and electronic) accurately.
- Use appropriate guidelines for releasing information in accordance with HIPPA.
- Navigate multiple sources to obtain accurate patient financial responsibilities.
- Work from home
Financial Specialist, Customer Service Officer I Worked remotely/Hybrid
Tarrant County
Fort Worth, TX
01.2004 - 01.2022
- Process payments for Child Support and/or fees via cash, check, money order or credit cards.
- Review and adjust child support accounts for financial adjustments, case closure, as well as history of child support payments on Tarrant County Case Management System (CSOM) and Texas Attorney as General Case Management System Mainframe as well as freezing account to stop actions.
- Deposit and balance the trust account through JPMorgan Chase.
- Answer phone calls for customer service and monitoring departments.
- Intake, order entry, income withholding orders and approve orders for Texas Attorney General Case Management System Mainframe.
- Contact Attorneys and Clients to resolve issues concerning child support orders collections or promise to pay correspondence.
- Add and approve payments from Affidavit of Direct Payments to child support accounts.
Administrative assistant/Receptionist
Greenwood Funeral Home and Chapel
Fort Worth, TX
01.2016 - 01.2018
- Microsoft Office ability
- Time management
- Professional and mature
- Self-directed
- Proofreading
- Meticulous mindfulness
- Strong analytical person
- Understand grammar.
- Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintain the front desk and reception area in a net and organized fashion.
- Organize files, faxed reports and scanned documents.
- Maded copies, send faxes and manage all incoming calls.
Skills
- Personable
- Proven Leader
- Worked remotely/Hybrid
- Motivated collaborator
- Meticulous
- Methodical thinker
- Customer-oriented
- Cash handling accuracy
- Collections
- Empathetic Mediation
- Knowledge of legal and ethical standards
- Works well under pressure
- Computer literate
- Flexible and Adaptable
- Driver
Timeline
Revenue Cycle Specialist Hybrid
U.S Oral Surgery Practice Management
01.2023 - 01.2024
Uber Driver
Uber
01.2018 - Current
Administrative assistant/Receptionist
Greenwood Funeral Home and Chapel
01.2016 - 01.2018
Financial Specialist, Customer Service Officer I Worked remotely/Hybrid
Tarrant County
01.2004 - 01.2022