Priscilla Kifayatullah
Germantown,WI
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse Administrator
LHC Group
Gurnee, IL
08.2023 - Current
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.
- Implemented evidence-based practice initiatives, leading to reduced hospital readmissions and improved patient outcomes.
- Spearheaded efforts to achieve and maintain nursing department accreditation, demonstrating commitment to excellence in patient care.
- Reviewed clinical documentation regularly to ensure compliance with regulatory standards, accreditation requirements, and internal policiesprocedures.
- Decreased medication errors by establishing standardized protocols and conducting regular audits of nursing practices.
- Led multidisciplinary meetings focused on optimizing patient-centered care planning; facilitated collaboration among various healthcare professionals.
- Monitored budget allocations, resource utilization, and staffing levels to maintain optimal fiscal responsibility within the nursing department.
- Served as a mentor and preceptor for newly hired nurses, contributing to their successful integration into the healthcare team.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Established new policies and updated existing policies to improve standard of care for patients.
- Planned and assigned workload to 15 nursing staff to direct patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Successfully negotiated client contract renewals to create increased revenue.
- Evaluated staff performance, providing constructive feedback and tailored training sessions to enhance nursing skills.
- Enhanced patient care by implementing updated policies and procedures in the nursing department.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Case Manager
Family Home Health
Addison, IL
05.2022 - 07.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Enhanced public awareness of case management services through community outreach events, increasing access for underserved populations.
- Reduced client wait times for service access by optimizing internal referral processes.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Patient Care Technician
Highland Park Hospital
Highland Park, IL
08.2018 - 09.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
Education
Bachelor Of Science - Nursing
Herzing University
Kenosha, WI08.2021
Skills
Clinical Leadership
Compassionate Care
Quality Improvement
Nursing Expertise
Interdisciplinary Collaboration and Communication
Leadership and Guidance
Policies Compliance Enforcement
Nurse Education and Training
Ethical Practice
Clinical Operations Management
Professional Development
Accomplishments
Reduced re-hospitalizations by 65% through implementation of new policies such as electronic monitoring visits and call us first
Certification
BLS CPR Provider
Timeline
Registered Nurse Administrator
LHC Group
08.2023 - Current
Case Manager
Family Home Health
05.2022 - 07.2023
Patient Care Technician
Highland Park Hospital
08.2018 - 09.2021
Bachelor Of Science - Nursing
Herzing University
BLS CPR Provider