Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Priscilla Knight

Bossier City,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Louisianna Logistics
10.2020 - 01.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Room Service Server

Horseshoe Casino Bossier City
07.2018 - 08.2021
  • Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.
  • Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
  • Kept work environments, equipment and trays clean and sanitized for guests.
  • Prepared special services for guests such as honeymoon and other romantic packages.
  • Met guests' needs by delivering meals and snacks and retrieving additional items.
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Verified accuracy and quality of orders before delivery.
  • Restocked supplies to keep team efficient and ready for guests' orders.
  • Protected guests by following proper food handling procedures.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Replenished condiments and other supplies at tables and service bars.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Assisted customers in selecting menu items, answering questions and providing general information.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained clean and safe work environment.
  • Processed customer payments to accurately record transactions.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.

Education

Certificate - Medical Receptionist

MTI Business College of Stockton, Inc
Stockton, CA
07.2013

GED -

Silver Creek High School
San Jose, CA
1992

Skills

  • Local Routes Understanding
  • Time Management
  • Route Logs
  • GPS and Route Planning
  • Dry Vans
  • Pallet Jack Operation
  • Customer Service
  • Delivery Schedule Development
  • Materials Transport
  • Attention to Detail
  • Complex Problem-Solving
  • Delivery Record Keeping
  • Responsible Driver
  • Verbal and Written Communication
  • Local Delivery
  • Delivery Verification
  • Dependability and Honesty
  • Serve Customers
  • Cargo Handling
  • Basic Math Skills
  • Strong Working Relationships
  • Load Safety
  • Ability to Lift 50 Pounds

Timeline

Delivery Driver

Louisianna Logistics
10.2020 - 01.2022

Room Service Server

Horseshoe Casino Bossier City
07.2018 - 08.2021

Certificate - Medical Receptionist

MTI Business College of Stockton, Inc

GED -

Silver Creek High School

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Priscilla Knight