Mike Zimmerman
COLUMBIA,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
22
22
years of professional experience
Work History
Delivery Driver
Henry Industries, Inc
04.2019 - Current
- Inspected load security and checked for damages.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Maintained positive relationships with customers to promote continued business opportunities.
- Delivered orders to customers to drive full satisfaction.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Received, counted and inspected inventory for delivery.
- Inspected and loaded delivery trucks and picked up customer returns.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Business Owner
Zims Vending
06.2001 - 04.2019
- Interacted well with customers to build connections and nurture relationships.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Prepared annual budgets with controls to prevent overages.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
BBA - Sales And Marketing Education
Western Michigan University
Kalamazoo, MISkills
- Heavy Hauling
- Vehicle Systems
- Map Reading Skills
- Time Management
- Local Routes Understanding
- Customer Service
- Pallet Jack Operation
- Plan Routes
- Local Delivery
- Verbal and Written Communication
- Active Listening
- Attention to Detail
- Loading and Unloading
- Communication and Interpersonal Skills
- Commercial Driving Experience
- Fluent in English
- Service-Orientation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Delivery Driver
Henry Industries, Inc
04.2019 - Current
Business Owner
Zims Vending
06.2001 - 04.2019
BBA - Sales And Marketing Education
Western Michigan University
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