Jacob Arellano
Rio Rancho,NM
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. driver over more than +10 years delivers energetic approach to meeting expectations.
Hardworking Delivery Driver with +10 years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.
Unground mining
Skilled Heavy Equipment Operator proficient in operating backhoes, excavators, dump trucks, off-road trucks and skip loaders. Dependable and hardworking team leader and collaborator with +10 years of construction industry experience. Works safely while supporting teams to meet deadlines.
Dependable with general knowledge of construction and equipment safety and willing to train others. Skilled in properly operating and maintaining tools and equipment as required in construction environment.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
Rio Rancho, New Mexico
01.2023 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Lumber Yard Manager
Questa Hardware
Questa, New Mexico
06.2016 - 01.2023
- Managed daily operations of lumber yard, ensuring efficient workflow and customer satisfaction.
- Supervised staff and assigned tasks to ensure timely delivery of materials.
- Developed purchasing strategies to acquire lumber at cost-effective prices while maintaining quality standards.
- Deliver customer materials and pick up materials from former supply companies in Albuquerque, NM
- Organize, Sort And Display materials in order and placement to customer awareness and answer and assist any questions or concerns for full customer satisfaction
- Created detailed reports on inventory levels, sales trends, and customer feedback.
- Ensured compliance with safety regulations in the workplace.
- Maintained records of all incoming and outgoing shipments of lumber materials.
- Coordinated with vendors to resolve issues related to supply chain management.
- Monitored stock levels to ensure adequate availability of products for customers.
- Assisted customers with product selection and provided technical support when needed.
- Resolved customer complaints promptly and efficiently to maintain positive relationships.
- Trained new employees on proper handling techniques for lumber materials.
- Organized warehouse layout for optimal storage efficiency and accessibility.
Education
High School Diploma -
Questa High School
Questa, NM05-2006
Skills
- Quality Assurance
- Equipment Operation
- Tractor-trailer driving
- Product Promotion
- Cargo Handling
- Vehicle Maintenance
- Dispatch Communication
- Package scanning
- GPS Navigation
- Attention to Detail
- FLUENT IN English
- Plumbing
- Carpentry
- Heavy equipment operator
- Lifts up to 145 pounds
- Customer Service
- Positive Attitude
- Valid Driver's License
- Clean Driving Record
- Teamwork and Collaboration
- Time management skills
- Skilled forklift operator
- Four-axle vehicles
- Pallet jack and hand truck operation
- Stocking and Inventory
- Experienced manual transmission driver
- Heavy hauling
- Heavy Lifting
- Dependable and reliable
Timeline
Delivery Driver
Amazon
01.2023 - Current
Lumber Yard Manager
Questa Hardware
06.2016 - 01.2023
High School Diploma -
Questa High School