Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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Priscilla McKinney

Rockford,IL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Claims Processor

HCSC/BCBS
Rockford, IL
01.2024 - Current
  • Adhered to all applicable laws, regulations, and company standards while processing claims.
  • Researched discrepancies between submitted documentation and actual records to identify errors or omissions.
  • Applied knowledge of coding systems such as CPT-4 and HCPCS codes for proper reimbursement.
  • Verified claim data correctness in preparation for processing.
  • Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.

Patient Registrar

Javon Bea Mercy Health
Rockford, Illinois
02.2022 - 09.2022
  • Admitted patients, recorded assigned room and printed patient labels on admission to hospital
  • Safeguarded confidentiality of patient information by consistently following patient protection standards
  • Took patient information and scanned into EMR
  • Advised patient of preparations required for scheduled procedures
  • Collected payments for procedures, hospital stays and treatments.

Environmental Service Technician

Northwestern Medicine
Huntley, IL
11.2021 - 01.2022
  • Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines
  • Followed specific cleaning schedules based on patient needs
  • Set up beds or other furniture in rooms
  • Collected, sorted and disposed of garbage and recycling from production work areas
  • Sanitized surfaces, equipment and components using chemicals like Virex and Crew
  • Implemented extra protections during seasons with higher risks of infections such as flu.

Case Aide

Help At Home
Rockford, IL
09.2019 - 09.2021
  • Mandated court reporter for DCFS (department of children and family services)
  • Transported foster children and parents to DCFS approved locations where I would monitor all engagement between child and parent
  • Documented all every detail via handwritten notes which were turned in to caseworker or judge for review.

Central Scheduler

Furstaffing/Crusader Community Health
Rockford, IL
07.2019 - 10.2019
  • Assisted patients with scheduling appointments with their medical providers using the ECW scheduling system
  • Updated health insurance information and verified accuracy of all contact information for each patient.

Branch Manager

Security Finance
Belvidere, IL
12.2009 - 09.2019
  • Managed daily operations of a loan office
  • Processed credit loans while practicing fair lending, prepared state and federal tax returns
  • Developed prospects for new loans though weekly cold calling
  • Engaged employees in business processes with positive motivational techniques.

Education

GED -

Rockford Regional Education Center

Skills

  • Good listening skills
  • Responsible
  • Analytical skills
  • Organization and Time management
  • Multitasking abilities
  • Payments posting
  • Claims review
  • Medical terminology knowledge
  • Accuracy and Precision
  • Customer Service
  • Data Entry
  • Teamwork and Collaboration

Languages

Spanish, Fluent, Bilingual certified while working at Mercy Health

Languages

Spanish
Full Professional

Timeline

Claims Processor

HCSC/BCBS
01.2024 - Current

Patient Registrar

Javon Bea Mercy Health
02.2022 - 09.2022

Environmental Service Technician

Northwestern Medicine
11.2021 - 01.2022

Case Aide

Help At Home
09.2019 - 09.2021

Central Scheduler

Furstaffing/Crusader Community Health
07.2019 - 10.2019

Branch Manager

Security Finance
12.2009 - 09.2019

GED -

Rockford Regional Education Center

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Priscilla McKinney