Rowan O Bygrave
Jamaica Queens
Summary
Oversaw patient care initiatives to improve health outcomes in home health environments. Coordinated with healthcare teams to address patient needs effectively. Developed personalized care plans to ensure comprehensive support for each individual.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Claims Processor
Walmart
Valley Stream, NY
07.2025 - Current
- Processed and reviewed claims for accuracy and compliance with company policies.
- Collaborated with team members to identify discrepancies and resolve claim issues efficiently.
- Utilized claims management software to track claim status and maintain detailed records.
- Assisted in training new staff on claims processing protocols and system usage.
- Implemented workflow improvements to enhance processing speed and reduce errors.
- Communicated effectively with customers to provide updates and gather necessary documentation.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
Homecare Helper
Private Family
01.2018 - 01.2019
- Managed meal planning and preparation processes to ensure compliance with patient dietary needs.
- Provided assistance to patients in daily activities to enhance comfort and well-being.
- Facilitated daily medication compliance to enhance patient health outcomes.
Nanny
Private Family
New York, NY
01.2015 - 01.2017
- Engaged in daily activities and educational play with two children, promoting their development and growth.
- Oversaw meal service processes, guaranteeing provision of nutritious options and strict adherence to food safety protocols.
Education
Associate of Science - Computer Science
Brixton College
England06.2001
Skills
Good customer service
Very punctual
Excellent communication skills
Works well with team members or independently
Certification
PCT, EKG , Phlebotomy
Timeline
Claims Processor
Walmart
07.2025 - Current
Homecare Helper
Private Family
01.2018 - 01.2019
Nanny
Private Family
01.2015 - 01.2017
Associate of Science - Computer Science
Brixton College