Summary
Overview
Work History
Education
Skills
Certification
Relevant Applications And Technologies
Timeline
Generic

Priscilla Murphy

Boulder,CO

Summary

Senior Global IT professional with over 30 years of deep supply chain expertise in high tech, outsourced manufacturing, medical device and apparel industries. Known for enterprise implementation projects and providing strategic solutions for domestic and international business needs. I am passionate about process improvements and providing best fit solutions promoting cross functional collaboration.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Global IT Director

Ball Corporation
01.2022 - 06.2023
  • Led global IT Service Delivery organization supporting over 50 manufacturing plants and 200 internal and external warehouses
  • Responsible for the daily operations for multiple global SAP on prem and cloud environments for SAP S/4 Hana and SAP ECC
  • Developed and led a global IT team located in eight countries distributed across EMEA, and South and North America
  • Had oversight for ERP related global SOX controls and compliance working directly with internal and external auditors
  • Improved intake process and throughput process in South America for ServiceNow Demand requests ensuring a review and approval steps were completed before starting development
  • Managed ITSM and ITIL processes for three ERP environments related to change, release incident and problem management using ServiceNow
  • Actively participated and presented changes at weekly Change Approval Board meetings
  • Performed resource planning using Meister Plan and ServiceNow.

Senior Manager ERP Applications and Service Delivery, North and Central America

Ball Corporation
04.2019 - 01.2022
  • Managed large local and remote teams providing support and development for multiple JD Edwards ERP environments and lines of business
  • Partnered with 3rd Party Offshore support and development teams ensuring timely execution on service and development requests
  • Responsible for Governance and Compliance as related to ERP applications
  • Managed annual budget of $1.4M and remained within budget year over year
  • Improved daily system performance by 40% by working with cross functional teams focusing on scheduling, programming and system tuning
  • Had oversight for Value Chain Planning Suite including Oracle ASCP, Demantra, Supplier Network Optimization.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.

Director of Information Technology, Seagate

Seagate Technology
10.2015 - 09.2018
  • Key leader responsible for IT transition from Dot Hill and continued business partner to Executive Team
  • Merged Oracle ERP applications in a large enterprise environment in six months
  • Migrated over 50 applications to a new data center exceeding the goal by two months
  • As part of the merger, transitioned Microsoft Office to Google applications in three months
  • Led IT organization through acquisition retaining 100% of staff for over two years after the acquisition.
  • Integrated new multi-node Global Supply Chain IT processes for China, Singapore, and Mexico sites
  • Improved B2B inventory transaction accuracy from 60% to 98% in four months
  • Oversight of data consolidation project for Enterprise Data Warehouse for Global Inventory and Planning.

Director of Information Technology, Dot Hill Corporation

Dot Hill Systems (Acquired By Seagate)
04.2014 - 10.2015
  • Led all aspects of corporate Information Technology organization in a fast paced, global high-tech environment
  • Provided all IT infrastructure, security and application services for 350 on site and remote users
  • Achieved over 99% system availability and connectivity for daily operations
  • Developed corporate IT Sarbanes Oxley standards successfully passing all internal and external audits
  • Presented quarterly Audit and Security updates to the Board of Directors
  • Responsible for all IT Supplier licensing and contractual agreements
  • Managed IT budget of $1.6M and was at or under target every year


Manager, Business Applications

Dot Hill Systems
12.2008 - 04.2014
  • Managed team supporting Oracle, Agile PLM, and B2B applications in a multi-node global supply chain environment.
  • Project Managed Oracle EBS 11i to R12 upgrade hitting a 9-month go-live date and budget under $500K.
  • Project Managed on premise data center move a co-location site in with only minimal downtime
  • Increased estimated cost savings of $100K Year/Year and improved customer satisfaction by implementing B2B/EDI for customer order, inventory, and product data information.
  • Oversight of a co-located data center providing a year over year cost savings of $200K
  • Automated B2B processes with contract manufacturing partners in the US, Singapore, Hungary, China and Mexico
  • Responsible for all upgrade and implementation projects for business applications, OS and Databases within budget, on time and with minimal to no user down time
  • Led IT B2B and improved process initiative in support of changing outsourced manufacturing to new suppliers
  • Increased estimated cost savings of $100K Year/Year and improved customer satisfaction by implementing B2B/EDI for customer order, inventory and product data information.

Education

Aviation/Aerospace

Metropolitan State University of Denver
Denver, CO

Skills

  • ERP Expert Across Multiple Platforms
  • Team Collaboration
  • Risk Mitigation Planning
  • Change and Release Management
  • Solution Delivery to End Users
  • Team Development
  • Project Leadership
  • Requirements Analysis
  • Governance and Compliance
  • Service Delivery
  • Budget Control
  • Mergers and Acquisitions

Certification

  • Seagate Technology: CAPA/8D
  • Executive Leadership Series: Effective Leadership and Project Management
  • Oracle Corporation: Oracle EBS: Manufacturing, Purchasing, Inventory, WIP, MRP, Quality
  • SAP R/3: PP, MM, SD, BOM, Configurator

Relevant Applications And Technologies

  • Oracle EBS
  • SAP ECC
  • SAP S/4 Hana
  • SAP R/3
  • JD Edwards
  • ServiceNow
  • Oracle Agile Product Lifecycle Management
  • Google Collaboration Suite
  • MS Teams and O365
  • MS Projects
  • Smartsheets
  • MeisterPlan
  • Office 365
  • IBM Sterling B2B
  • Jira

Timeline

Global IT Director

Ball Corporation
01.2022 - 06.2023

Senior Manager ERP Applications and Service Delivery, North and Central America

Ball Corporation
04.2019 - 01.2022

Director of Information Technology, Seagate

Seagate Technology
10.2015 - 09.2018

Director of Information Technology, Dot Hill Corporation

Dot Hill Systems (Acquired By Seagate)
04.2014 - 10.2015

Manager, Business Applications

Dot Hill Systems
12.2008 - 04.2014

Aviation/Aerospace

Metropolitan State University of Denver

Similar Profiles

CREATE PROFILE
Priscilla Murphy