PRISCILLA NEYOR
Willingboro,USA
Summary
With over 25 years of diverse experience in the healthcare sector, I have four years of specialized experience in behavioral health facilities, along with 20 years in laboratory operations, specifically in Central and Receiving departments. Additionally, I have more than six years of leadership experience, having advanced from a laboratory lead to the position of Phlebotomy Central and Receiving Supervisor. I am a productive and goal-oriented professional dedicated to achieving excellence in my field.
Overview
21
21
years of professional experience
Work History
Laboratory Phlebotomy Supervisor
Virtua Health
03.2020 - Current
- Supervise the operations of the Laboratory Central and Receiving Department.
- Develop and implement a scheduling system for phlebotomists.
- ·Provide coverage for open shifts as necessary.
- Maintain the Pending Report and Expected List.
- Oversee Accounts Payable and Payroll processes.
- Conduct annual employee evaluations utilizing the Workday system.
- Prepare and facilitate discussions regarding coaching and disciplinary actions for phlebotomy personnel.
- Manage supply ordering and monitor inventory levels.
- Investigate and respond to event reports as required.
- Engage in the collection, interpretation, and monitoring of quality assurance data.
- Identify opportunities for performance improvement and serve as a resource for phlebotomists' inquiries and concerns.
- Ensure comprehensive training programs are provided for new hires.
- Audit Outpatient Prescriptions for compliance.
- Participate in the recruitment and interviewing process.
- Compile and analyze the monthly Quality Control and Quality Spreadsheet.
Lab Assistant/Lead
Virtua Health
01.2005 - 01.2020
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Adhere to infection control and safety protocols while executing daily phlebotomy duties.
- Prepare blood collection equipment, perform blood draws, and ensure the safe storage and transportation of samples.
- Foster trust and minimize patient discomfort during phlebotomy.
- Implement efficient procedures for collecting blood specimens.
- Collaborate effectively with patients, healthcare providers, and patient support teams to guarantee a high standard of service.
- Assign daily responsibilities to phlebotomists.
- Assist in the management of the weekly scheduling.
- ·Ensure timely turnaround in productivity for all phlebotomy-related tasks.
Education
Master of Science - Clinical Laboratory Science
Rowan University
Gloucester County05-2026
Bachelor of Arts - Behavior Health
Rowan University
Glassboro, NJ05-2023
No Degree - Phlebotomy/MST
Camden County College
Blackwood, NJ06-2003
Skills
- Strong Multi-Tasking skills
- Critical Thinker
- Active Listener
- Organizational/Administration skills
- Positive approach
- Meticulous
- Excellent written and communication skills
- Strong work ethics
- Strong computer knowledge
- Microsoft Word, PowerPoint, Excel, Workday
Timeline
Laboratory Phlebotomy Supervisor
Virtua Health
03.2020 - Current
Lab Assistant/Lead
Virtua Health
01.2005 - 01.2020
Master of Science - Clinical Laboratory Science
Rowan University
Bachelor of Arts - Behavior Health
Rowan University
No Degree - Phlebotomy/MST
Camden County College
ACTIVITIES AND INTERESTS
Reading, Traveling, Family quality time, Cooking, Hosting events, Creative crafts, Writing, Nature Beautiful scenery