Demetrius Williams
Chicago Heights,IL
Summary
Detail-oriented and results-driven professional with 10+ years of experience in healthcare administration, operations management, and compliance. Proven ability to manage contracts, negotiate vendor agreements, ensure regulatory compliance, and drive cost efficiency within healthcare systems. Skilled in analyzing contract terms, identifying risks, and supporting organizational goals through operational and financial oversight. Strong communicator with expertise in managing multiple priorities, supervising cross-functional teams, and maintaining strict adherence to industry standards and legal requirements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Laboratory Phlebotomy Supervisor
Community Hospital Powers Health
07.2023 - Current
- Supervise 33 technical and support staff across multiple locations, ensuring compliance with regulatory standards and hospital policies.
- Collaborate with leadership on implementing and operating system-wide compliance programs (CLIA, CAP, ISO, JCAHO).
- Maintain accurate documentation for audits and inspections, mitigating operational and compliance risks.
- Monitor departmental performance, streamline processes, and ensure cost-effective resource utilization.
Office Supervisor
Dr. Collins Community CCNI
11.2021 - 07.2023
- Directed daily operations for 30 staff members, including scheduling, delegating duties, and monitoring performance.
- Oversaw financial and contract-related processes, including billing, vendor negotiations, and insurance claims management.
- Implemented workflow improvements that reduced operational delays and improved compliance with JCAHO, OSHA, and CLIA requirements.
- Served as primary liaison between physicians, staff, and external partners to resolve escalated issues.
Assistant Practice Manager
Cook County Health & Hospitals System
03.2015 - 07.2021
- Managed practice operations, including compliance audits, staff training, and patient services.
- Negotiated service agreements with vendors and oversaw procurement to ensure cost savings and contract adherence.
- Analyzed and interpreted regulatory requirements to maintain compliance across clinical operations.
- Trained and mentored new hires, ensuring proper adherence to medical, financial, and compliance standards.
Education
Master of Business - undefined
Indiana Institute of Technology
Fort Wayne, IN03.2025
Bachelor of Business Science Administration - undefined
Indiana Institute of Technology
Fort Wayne, IN05.2021
Medical Assistant Diploma - undefined
Brown Mackie College
Merrillville, IN06.2010
High School Diploma - undefined
Rich Central High School
Olympia Fields, IL05.2008
Skills
- Contract Lifecycle Management & Compliance
- Vendor Negotiation & Cost Containment
- Risk Identification & Mitigation
- Regulatory Compliance (JCAHO, OSHA, CLIA, CAP, HIPAA)
- Process Improvement & Operational Efficiency
- Financial Oversight & Claims Processing
- Team Leadership & Staff Development
- Microsoft Office Suite (Excel, Word) Contract Management Systems
Certification
Certified Medical Assistant (AMT) | Valid through July 2026
Timeline
Laboratory Phlebotomy Supervisor
Community Hospital Powers Health
07.2023 - Current
Office Supervisor
Dr. Collins Community CCNI
11.2021 - 07.2023
Assistant Practice Manager
Cook County Health & Hospitals System
03.2015 - 07.2021
Master of Business - undefined
Indiana Institute of Technology
Bachelor of Business Science Administration - undefined
Indiana Institute of Technology
Medical Assistant Diploma - undefined
Brown Mackie College
High School Diploma - undefined
Rich Central High School