Priscilla Ochoa
San Antonio
Summary
Organized, known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Using empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
5
5
years of professional experience
Work History
Caregiver
Self Employed Services
San Antonio
02.2024 - 05.2026
- Assisted client with daily living activities and personal hygiene.
- Maintained clean and well-organized environment for client happiness and safety.
- Administered prescribed medications on a timely basis following care plan instructions.
- Provided companionship and emotional support to enhance client well-being.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Receptionist
UTHSCSA Shavano Primary Care
San Antonio
08.2022 - 12.2023
- Greeted and assisted patients upon arrival at the primary care facility.
- Managed appointment scheduling using electronic health record systems.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Collaborated with healthcare staff to ensure smooth daily operations.
- Scheduled and confirmed appointments.
Medical Records Clerk
Lung & Sleep Center
San Antonio
01.2021 - 02.2022
- Organized and maintained patient medical records for efficient retrieval.
- Processed incoming patient data using electronic health record systems.
- Handled confidential information following HIPAA regulations and policies.
- Processed incoming medical records requests.
- Organized patient charts, gathering medical histories, lab results and consents.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
Education
Tom C. Clark High School
San Antonio, TxSkills
- HIPAA compliance
- Appointment scheduling
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Compassion and empathy
- Conflict resolution
- Adaptability and flexibility
- EMR / EHR
- Multitasking and organization
- Customer service
- Office administration
- Data entry accuracy
- Front desk operations
- Scheduling appointments
- Phone etiquette
- Positive and professional
- Organization skills
References
References available upon request.
Timeline
Caregiver
Self Employed Services
02.2024 - 05.2026
Receptionist
UTHSCSA Shavano Primary Care
08.2022 - 12.2023
Medical Records Clerk
Lung & Sleep Center
01.2021 - 02.2022
Tom C. Clark High School