Hardworking and reliable employee with background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
7
7
years of professional experience
Work History
Barista
Qahwah House
Houston, Texas
09.2023 - 12.2024
Ordered and received supplies to restock beverage items.
Operated cash registers to process customer payments.
Kept up-to-date records of sales transactions using point-of-sale systems.
Addressed and resolved customer concerns to maintain brand loyalty.
Adhered to health department regulations concerning sanitation standards.
Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
Volunteered as a Server/Cashier
Cafe Abuja
Houston, Texas
01.2022 - 08.2023
Greeted customers and answered any questions they had about the store's products and services.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Stocked shelves with merchandise when needed.
Assisted customers over the phone regarding store operations, product information and order placement.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Volunteered as a Front Desk Receptionist
A plus starsmile dental
Houston , Texas
02.2021 - 11.2022
Greeted customers warmly and made them feel welcome.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Assisted with scheduling appointments for clients and visitors.
Updated customer information in databases regularly to ensure accuracy of records.
Cashier
Yemyem Groceries
Magodo , Lagos
03.2018 - 09.2019
Analyzed customer feedback to identify areas of improvement in product offerings.
Greeted customers and answered any questions they had about the store's products and services.
Processed returns and exchanges of merchandise in accordance with store policies.
Conducted price checks for special orders or discounts as requested by customers.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.