Priscilla Peña
Glen Allen,VA
Summary
Cosmetology graduate with a passion for beauty and an eye for detail. Possess a strong background in retail where I developed skills in customer service, problem solving and teamwork. Currently excelling as a data analyst for Capital One, demonstrating analytical, communication and time management skills. Excited to apply my cosmetology eduction and transferable skills to deliver exceptional service to clients and create memorable experiences. Eager to join a supportive team and continue learning and growing in the beauty industry.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Analyst
Capital One
Glen Allen, VA
03.2020 - Current
- Monitored use of data files and regulated access to protect secure information.
- Analyzed log files for anomalies, identifying potential intrusions or malicious activity before significant damage occurred.
- Maintained up-to-date knowledge of emerging threats by attending professional development events and staying informed on industry trends.
- Coordinated incident response efforts across multiple departments, fostering teamwork in resolving complex issues effectively.
Cashier
Food Lion
Glen Allen, VA
11.2017 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier Supervisor /Beauty Consultant Sales Representative
Bed Bath & Beyond / Harmon Face Values
Glen Allen, VA
08.2011 - 09.2017
- Quickly and accurately counted drawers at start and end of each shift.
- Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
- Provided excellent customer service through active listening skills, understanding client needs before making tailored suggestions.
- Assisted management with supply chain coordination tasks such as ordering inventory replenishments when necessary.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
Certificate of Completion - Cosmetology
Empire Beauty School
Richmond, VA02.2020
High School Diploma -
Deep Run High School
Glen Allen, VA05.2011
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Task delegation and Time management skills
- Cleaning and Sanitizing
- Attention to Detail and Organization
- Teamwork and Collaboration
- Coachability and Willingness to Learn
- Friendly, Positive Attitude
- Ability to work in a fast-paced environment
- Bilingual in Spanish and English
- Strong Communication Skills
Certification
- Cosmetology Training
Languages
Spanish
Native or Bilingual
Timeline
Security Analyst
Capital One
03.2020 - Current
Cashier
Food Lion
11.2017 - 11.2020
Cashier Supervisor /Beauty Consultant Sales Representative
Bed Bath & Beyond / Harmon Face Values
08.2011 - 09.2017
Certificate of Completion - Cosmetology
Empire Beauty School
High School Diploma -
Deep Run High School