Priscilla Provencher
San Jose,CA
Summary
Seasoned Hospital Security Officer offering comprehensive background in hospital security and safety regulations. Skilled in identifying potential risks, implementing preventive measures, and responding to emergencies promptly and effectively. Strengths include conflict resolution, team collaboration, and strong communication skills. Previous roles demonstrate significant impact in fostering safer hospital environments through vigilant surveillance.
Overview
7
7
years of professional experience
Work History
Hospital Security Officer
Allied Universal Security Services
San Jose , CA
07.2024 - Current
- • Watch si /5150 pt to ensure they don’t harm themselves and medical professionals
- • Report to code Greys (when a pt harming medical staff)
- Write reports
- • Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- • Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- • Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- • Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
- • Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- • Participated in ongoing training programs to stay updated on security protocols and techniques
- • Assisted in developing emergency response plans and conducting drills to prepare staff for various scenarios
- • Managed crowd control during special events or high-traffic periods while maintaining a calm environment for all attendees
- • Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
- • Investigated incidents involving property damage or thefts within the premises
- • Conducted routine patrols both indoors and outdoors at scheduled intervals throughout shifts
- • Informed management about any significant incidents or breaches that occurred on-site
- • Implemented access control measures by verifying identification credentials for individuals entering restricted areas
Janitorial Lead
ABM Industries
Santa Clara, California
09.2017 - 10.2020
- Maintain a group of 20 each shift to ensure that all tasks are complete
- Used time management and efficient cleaning methods to meet deadlines.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
Corp Member
San Jose Conservation Corps
San Jose, California
05.2019 - 09.2020
- .
- Maintaining school grounds and faculties
- Cleaning and maintaining trails throughout Santa Clara county and San Jose city parks
- Working alongside Cal fire, open space, Santa Clara roads and airports, Santa Clara County parks and trails, San Jose litter and graffiti removal, Grassroots Ecology, Caltrans
- Completed attractive roadside landscaping through timely mowing, weed removal and new plantings to beautify local roadways.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Andrew P Hill High School
San Jose, CA05-2017
Skills
- Physical security
- Detail orientation
- Verbal communication
- Incident reporting
- Alarm response
- De-escalation techniques
- Visitor management
- Policy enforcement
- ER security
- First aid administration
- Patrol monitoring
- Public safety
- Crime prevention
- Security equipment use
- Access control
- Proactive approach
Timeline
Hospital Security Officer
Allied Universal Security Services
07.2024 - Current
Corp Member
San Jose Conservation Corps
05.2019 - 09.2020
Janitorial Lead
ABM Industries
09.2017 - 10.2020
High School Diploma -
Andrew P Hill High School