Enhanced community health through patient education on preventative care. Boosted patient satisfaction with empathetic care, addressing concerns promptly and effectively.
Directed patients to exam rooms, obtained medical histories, and ensured comfort and safety, building strong relationships through effective communication.
Assisted physicians with minor surgeries and procedures, including preparing the operating room and performing phlebotomy.
Documented medical histories, vital signs, medications, and lab results accurately to facilitate seamless patient care.
Maintained a safe, clean clinical environment by following infection control guidelines and proper sterilization techniques.
Clinical Observer
Orlando Health
08.2022 - 08.2023
Shadowed cardiologists, physician assistants, and registered nurses throughout the hospital and garnered an understanding of treatment and care of patients in cardiological medicine.
Participated in interactive clinical case presentations specific to cardiological specialties.
Observed procedures such as TEE ultrasounds, cardiac catheters and cardiac stent placements.
Beach Club Pool Server
Loews Hotels
07.2022 - 08.2023
Interface with dozens of new and returning customers daily, providing an excellent customer service experience.
Maintained inventory control of all products and enforced all proper food and kitchen sanitation procedures to comply with all state regulations
Collaborate with the kitchen and bar staff for prompt and correct delivery of orders.
Constantly communicate with back-servers on pre-bussing, clearing between courses, and marking tables.
Administrative Assistant
Integrity Medical Group
02.2021 - 07.2021
Tasked with greeting each patient, checking in and out and providing concluding information regarding the patient visit and follow-up information.
Stay in compliance with HIPAA rules and regulations.
Coordinate with Physician and Physician assistant to accommodate all patients in a timely manner.
Streamlined record management system including paper and electronic filing to maintain records of correspondence and patient data with 100% accuracy.
Collect initial patient information regarding weight, condition, progress, medication usage, and any other concerns the patient introduces.
Recreation Supervisor
Loews Hotels
08.2018 - 02.2021
Supervised, motivated, evaluated, and coached employees, and facilitated effective training programs.
Assigned tasks to associates to fit skill levels and maximize team performance for crews of 8+ employees.
Managed shifts to deliver excellent customer service to 1,500+ customers daily.
Enforced guests' adherence to pool guidelines and rules in a professional manner.
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi