Priscilla Smith
Stone Mountain,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Service Technician position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Service Technician
Abbott
Atlanta, United States
01.2022 - Current
- Inspected equipment to diagnose operational issues.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Supervisor/Janitorial Assistant
ABM Janitorial
Atlanta, GA
08.2018 - 12.2021
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
Senior Customer Service Relations Representative
Ga Department Of Labor
Atlanta, GA
04.2001 - 04.2018
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Responded to customer requests for products, services and company information.
- Logged call information and solutions provided into internal database.
Education
Associate of Arts - Medical Assisting
Draughons College
Duluth, GA06.2005
Skills
- Equipment knowledge
- Hand tool knowledge
- Understanding Customer Needs
- Multi-Line Telephone Systems
- Employee Training and Development
Timeline
Service Technician
Abbott
01.2022 - Current
Supervisor/Janitorial Assistant
ABM Janitorial
08.2018 - 12.2021
Senior Customer Service Relations Representative
Ga Department Of Labor
04.2001 - 04.2018
Associate of Arts - Medical Assisting
Draughons College