Priscilla Sperrico

• Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
• Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
• Checked for outdated and overripe grocery items and removed from inventory.
• Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
• Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
• Assisted customers with price checking fruits and vegetables and finding requested items in department.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.

Baked breads , danishes, cookies, muffins, clean up department just before shift ends , time management. Taking cakes orders ,completing the orders in a timely manner. Answering phone calls and customer service.

• Produced consistently high-quality baked goods for customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
• Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
• Managed customer service operations, including taking orders and resolving complaints.
• Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
• Increased production efficiency through effective time management and multitasking during busy periods.
• Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
• Created appealing displays to showcase products in bakery.
• Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
• Maintained cleanliness and organization in baking area, meeting health and safety standards.
• Increased customer satisfaction with friendly and efficient service.
• Followed food safety standards when handling ingredients.
• Prepared dough for variety of pastries, cakes and breads.
• Decorated cakes, cupcakes and other pastries according to customer requests.
• Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
• Prepared frostings and other toppings for cakes and pastries.
• Processed customer orders and payment transactions.
• Replenished bakery items in display cases.
• Managed display cases to verify freshness and attractiveness of products.
• Designed specialty cakes for weddings, birthdays, and graduations.
• Kept work area safe and sanitized by washing utensils, tools, and countertops.

Rang up customers, sales of beauty supplies, household items.

Cleaning patient rooms, bathrooms, physical therapy facilities, home healthcare offices. Stocking clean linen, cleaning glass , empty bio hazards.

Making drinks , drive through, customer service, clean lobby and bathrooms. Stock supplies.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Brewed coffee, teas, prep & charge whip cream , make drinks, stock supplies cleaning the bathroom and lobby, customer service.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Slicing meats, cheeses, tomatoes, onions, etc.. filling sandwich bar with necessary ingredients. Clean up . Cake design, cake orders to customer’s satisfaction.

Seating guests, serving food and drinks. Setting tables , stocking stations.cleaning up restaurant and Customer service.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Answered customer questions about hours, seating, and menu information.

• Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
• Placed orders for housekeeping supplies and guest toiletries.
• Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
• Trained and mentored all new personnel to maximize quality of service and performance.