Priscilla Stephan
Hampton
Summary
Dynamic Warehouse Supervisor with a proven track record at Abbott, excelling in inventory control and process improvement. Skilled in training and mentoring teams, I enhanced productivity and ensured safety compliance. Recognized for implementing effective solutions that streamlined operations and fostered a collaborative work environment.
Overview
10
10
years of professional experience
Work History
Warehouse Supervisor
Abbott
03.2025 - Current
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Managed inventory control systems, optimizing stock levels and reducing discrepancies.
- Trained and mentored staff on operational best practices and safety compliance.
- Implemented process improvements that enhanced productivity and reduced waste.
- Collaborated with cross-functional teams to align warehouse operations with overall business objectives.
- Supervised shipping and receiving, distribution and workplace safety.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Operations Support Coordinator
Abbott
05.2018 - 03.2025
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Liaised with freight forwarders and carriers to arrange product movements and deliveries.
- Prevented and minimized processing errors by analyzing trends and implementing feedback from managers.
- Developed standard operating procedures for handling customer complaints, leading to smoother resolution processes.
Customer Service Receptionist
Abbott
06.2016 - 05.2018
- Managed front desk operations, ensuring seamless customer service.
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Implemented filing systems to enhance organization and improve document retrieval efficiency.
- Coordinated communication between departments to streamline service delivery and enhance customer experience.
- Updated client records regularly, ensuring accurate contact information was readily available for future communications or followups.
- Managed sensitive information with discretion, ensuring client confidentiality at all times.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
Gates County High School
Gates NC06-1995
Skills
- Warehouse management
- Inventory control
- Process improvement
- Safety compliance
- Staff training
- Team supervision
- Warehouse operations
- Warehouse organization
Timeline
Warehouse Supervisor
Abbott
03.2025 - Current
Operations Support Coordinator
Abbott
05.2018 - 03.2025
Customer Service Receptionist
Abbott
06.2016 - 05.2018
High School Diploma -
Gates County High School