Python
Priscilla Xavier
Deerfield Beach,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Network Support Engineer
Cisco Meraki
07.2023 - Current
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Drafted post-mortem documentation using MindTouch and Jira to analyze instances of network system failures and detailing required repair and restoration efforts.
- Remotely analyzed and diagnosed complex network faults for Mobile Device Management devices, recommending and implementing corrective measures.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Intern
Pantsuit Professionals
05.2023 - 08.2023
- Assisted in the development of a start-up job posting company with building their app and website by creating pages (e.g. job posting, blogs, home screen) that contain UI components with layouts responsive to different screen sizes.
- Optimized projects by participating in code/design reviews to identify potential issues and increase overall product quality, working alongside with Front-end and other UI/UX Design engineers.
- Conducted foundational research through competitive analysis, ideating and prioritizing solutions for my lead, creating high-fidelity prototypes, and conducting usability tests.
- Used tools like Adobe XD, Figma, and Sketch to optimize UI engineering features that meet style guides to ensure consistency across different devices and platforms.
Education
Bachelor of Science - Computer Science
Oregon State University
Corvallis, OR03-2026
Skills
- Mobile Device Management (MDM)
- Network infrastructure
- Technical log analysis
- Network troubleshooting
- Project collaboration
- Ticket management via Salesforce
- IP addressing and subnetting
- Interface design
- Wireframing and prototype design
- Usability testing
- Responsive design
- Team collaboration and strong communication
Software
JavaScript
Adobe Creative Cloud
Figma Design
Jira
HTML
Timeline
Network Support Engineer
Cisco Meraki
07.2023 - Current
Intern
Pantsuit Professionals
05.2023 - 08.2023
Bachelor of Science - Computer Science
Oregon State University
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