Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Priscilla Yien

Glendale Heights,IL

Summary


Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Crisis Counselor/Clinical Assessor

Ascension Hospital
01.2024 - Current
  • Conduct patient assessments establish therapy treatment goals.
  • Administer individual and group therapy.
  • Maintain thorough and confidential records of observations.
  • Provide patient with information regarding resources and therapeutic referrals in the community.
  • Evaluate progress and effectiveness of therapy interventions.
  • Work directly with the patient, family, physician, and community providers to ensure active and collaborative care from the initiation of treatment to the time of discharge.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Collaborated with other professionals to coordinate comprehensive care for clients.

Clinical Therapist

Life Insight
07.2022 - 05.2023
  • Monitoring clients progress while writing treatment reports
  • Implemented case management techniques and client referrals
  • Collecting data and performing research
  • Consulting with health professionals and behavioral organizations.
  • Using different scientific methodologies to impact treatment

Practicum Counselor/Intern

Wheaton College Counseling Center
09.2021 - 07.2022
  • Provided both short-term and long-term counseling and displayed a willingness to be flexible in terms of treatment approach.
  • Maintained a case load up to 12 client hours per week with case notes written for each session for supervision and follow-up purposes.
  • Recorded all counseling sessions via digital camera

Customer Service

Hyatt Regency McCormick Place
12.2004 - 12.2016
  • Provided customer service while greeting incoming guest and travelers with directions assistance, travel directions and other information such as available services and points of interest.
  • Assisted Front Desk Clerks and PBX Operators with various guest request responsibilities.
  • Performed general labor and cleaning throughout hotel main lobby and public areas.
  • Answered inquiries and provided superior customer service to clients.
  • Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings.

Investigator Intern

Cook County Public Defender
06.2011 - 09.2016
  • Conducted activities consistent with an entry level Investigator
  • Conducted Mitigation interviews with detainees prior to court hearings
  • Performed electronic searches and Coding Discoveries
  • Shadowed Field Investigators on rigorous case assignments
  • Documented findings and prepared detailed reports.
  • Carefully documented statements, observations, and evidentiary materials.

Family Support Worker

Clearbrook
01.2015 - 07.2015
  • Provided direct support and services to the clients Home-Based Program ensuring the well-being of clients
  • Provided supervision and training in the activities of daily living
  • Implemented and recorded client progress and program goals
  • Maintain contact with service facilitator on monthly basis
  • Maintain complete records including daily records and timesheets.

Education

Master of Clinical Psychology -

National Louis University/ ISPP
Chicago
12.2022

Master of Arts - Psychology

National Louis University
Chicago, IL
06.2016

Bachelor of Arts - Criminal Justice

Chicago State University
Chicago, IL
12.2011

Skills

  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • SELF STARTER
  • INTERPERSONAL COMMUNICTION
  • Suicide prevention
  • Behavioral health
  • Documentation skills
  • Safety planning
  • Inbound call management

Affiliations

American Psychological Science

Certification

  • LPC eligible - Licensed Professional Counselor Fall 2025

Timeline

Crisis Counselor/Clinical Assessor

Ascension Hospital
01.2024 - Current

Clinical Therapist

Life Insight
07.2022 - 05.2023

Practicum Counselor/Intern

Wheaton College Counseling Center
09.2021 - 07.2022

Family Support Worker

Clearbrook
01.2015 - 07.2015

Investigator Intern

Cook County Public Defender
06.2011 - 09.2016

Customer Service

Hyatt Regency McCormick Place
12.2004 - 12.2016

Master of Clinical Psychology -

National Louis University/ ISPP

Master of Arts - Psychology

National Louis University

Bachelor of Arts - Criminal Justice

Chicago State University

Similar Profiles

CREATE PROFILE