Priscillia Flores
Balch Springs,TX
Summary
Experienced with patient care and clinical procedures, delivering essential support in medical . Strong understanding of medical terminology and healthcare protocols, ensuring high standards of care and compliance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Triage Medical Assistant
Baylor Scott and White Cardiology Consultants
11.2023 - Current
- Ensured accuracy in medical records by diligently documenting patients'' symptoms, vitals, and medical history.
- Improved team efficiency by effectively collaborating with medical professionals during high-pressure situations, ensuring seamless patient care.
- Aided in triaging and responding to patient inquiries related to pacemakers ,ICDs and other cardiac devices .
- Facilitated communication between patient and provider concerning cardiac device alerts and follow-ups.
- Supported cardiac device operations , including patient communications regarding device management.
- Trained new staff on best practices for patient interaction and office procedures.
Certified Clinical Medical Assistant 2
Baylor Scott & White Cardiology Consultants
02.2021 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Maintained detailed records of test results by entering data and patient information into computer.
Dermatology Medical Assistant
White Rock Dermatology
09.2016 - 02.2021
- Maintained detailed records of test results by entering data and patient information into computer.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Dermatology Medical Assistant
Memorial Clinical Associates
08.2013 - 09.2016
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Taught patients about medications, procedures and care plan instructions.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
Associate of Science - Medical Assisting
Everest College
Dallas, TXW.W. Samuell High School
Dallas, TXMedtronic Academy
Skills
- Patient Assessments
- Monitoring patient progress
- EMR / EHR
- Team management
- Medical Records Management
- Medical office administration
- Patient Scheduling
Certification
- NHA Certified Clinical Medical Assistant 03/2017 -current
Timeline
Triage Medical Assistant
Baylor Scott and White Cardiology Consultants
11.2023 - Current
Certified Clinical Medical Assistant 2
Baylor Scott & White Cardiology Consultants
02.2021 - Current
Dermatology Medical Assistant
White Rock Dermatology
09.2016 - 02.2021
Dermatology Medical Assistant
Memorial Clinical Associates
08.2013 - 09.2016
Associate of Science - Medical Assisting
Everest College
W.W. Samuell High School
Medtronic Academy
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