Prisila Gallardo
Fresno
Summary
Proactive and goal oriented professional with excellent time management and problem solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to maintaining high standards in fast paced environments. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Macy's
Fresno, CA
11.2022 - Current
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards to promote store aesthetics and product visibility.
- Processed transactions accurately using point to point of sale systems to ensure efficient checkout procedures.
- Collaborated with team members to restock merchandise and optimize inventory management.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective communication.
- Trained new associates on sales techniques and store policies to foster a knowledgeable team environment.
- Monitored sales floor activities, maintaining organization and cleanliness for improved customer experience.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
Fast Food Worker
SUBWAY
Mendota, CA
2019 - 2020
- Prepared sandwiches and salads to customer specifications efficiently.
- Maintained cleanliness of workstations and dining areas to ensure compliance with health standards.
- Operated point of sale system accurately for order processing and payment transactions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Collaborated with team members to maintain a well stocked inventory and ensure smooth operations during peak hours.
- Adapted quickly to menu changes and seasonal promotions, ensuring accurate product knowledge.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
Bachelor of Science - Biology
California State University, Fresno
Fresno, CAGED -
West Hills
Lemoore, CA06.2022
High School Diploma -
Mendota High School
Mendota, CA06.2021
Skills
- Customer service
- Problem solving
- Teamwork and collaboration
- Time management
- Flexible schedule
- Friendly and outgoing
- Positive and professional
- Strong communication and interpersonal skills
- Goal driven
- Team cooperation
- Bilingual
Certification
Medical billing and coding
Bilingual , English and Spanish
English , spanish
Languages
Spanish
Professional Working
Timeline
Retail Sales Associate
Macy's
11.2022 - Current
Fast Food Worker
SUBWAY
2019 - 2020
Bachelor of Science - Biology
California State University, Fresno
GED -
West Hills
High School Diploma -
Mendota High School