PRISILLA GAMBOA
La Quinta,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Maintenance Engineer
Residence Inn Marriott
10.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
Retail Sales Consultant
AT&T Mobility
08.2018 - 10.2021
- Developed professional relationships with customers to increase loyalty, retention, and rapport.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Greeted customers and helped with product questions, selections, and purchases.
- Oversaw deposits, processed financial transactions, and maintained inventory.
Warehouse Supervisor
Best Buy
10.2010 - 11.2020
- Supervised warehouse operations by managing employees during shifts.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Maintained high levels of accuracy in daily operations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used warehouse management software to reconcile daily inventory.
Asset Protection
Best Buy
La Quinta, CA
07.2009 - 11.2010
- Produced well-written reports detailing shoplifting and attempted theft.
- Maintained safety and security of premises, visitors and employees.
- Reviewed CCTV footage to obtain evidence of theft.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Collaborated with law enforcement to resolve escalated situations.
Security Dispatcher
CGS
Palm Desert, CA
10.2008 - 07.2009
- Responded immediately to incidents, illegal activities or emergency situations.
- Observed extensive closed-circuit televisions, fire alarm systems, panic alarm systems and intrusion alarms.
- Used radio, phone or computer to direct crews and other field units to appropriate sites.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Education
High School Diploma -
Coachella Valley Adult School
Coachella, CA2005
Pharmacy Technician
Penn Foster College
Scottsdale, AZSkills
- Loss Prevention Background
- Critical Thinking
- Customer Service
- Data Management
- Computer Skills
- Report Writing Abilities
- CCTV Systems
- Order Processing
- Teamwork and Collaboration
- Upselling Techniques
- Verbal and Written Communication
- Merchandising
- Shipping and Receiving Management
- Equipment Maintenance and Repair
- Troubleshooting and Diagnostics
- Task Concentration
- Attention to Detail
- Multitasking and Prioritization
- Time Management
- Microsoft Office
- Data Processing
- Administrative Support Specialist
- Product Recommendations
- Inventory Control Procedures
Timeline
Maintenance Engineer
Residence Inn Marriott
10.2021 - Current
Retail Sales Consultant
AT&T Mobility
08.2018 - 10.2021
Warehouse Supervisor
Best Buy
10.2010 - 11.2020
Asset Protection
Best Buy
07.2009 - 11.2010
Security Dispatcher
CGS
10.2008 - 07.2009
High School Diploma -
Coachella Valley Adult School
Pharmacy Technician
Penn Foster College
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