Prisilla Parker
Apopka,FL
Summary
Self-motivated and organized business leader with comprehensive background in transportation management. Expert in transportation operations and safety compliance and knowledgeable of DOT, IATA, ICAO and IMDG regulations. Vast experience in all aspects of loading and transporting materials and known for following government agency regulations governing international shipments. Improves efficiency through effective management, strategic scheduling and streamlined operations.
Overview
14
14
years of professional experience
Work History
Management
Taco Bell
Apopka, USA
06.2015 - Current
- Recruiting and training quality workforce and motivating them to perform their jobs based on the company's standards
- High quality customer service and great food experience must be consistently delivered while maintaining a cost effective operation
- Responsible for coaching and counseling Team Members as well as other Managers within chain of command
- Train and develop the restaurant's team to the expected performance and certification levels
Receptionist
Great Clips
Orlando, FL
03.2021 - 09.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Life Stream Behavior Center
Billing specialist
Leesburg, Florida
07.2022 - 11.2023
- Assisted in the development of behavior intervention plans for students with special needs.
- Conducted observations and assessments of student behaviors, documenting results.
- Provided positive reinforcement to encourage desired behaviors.
- Medical billing claims
Medical Front Office and Billing
NiteLite Pediatric
Orlando, USA
01.2019 - 03.2019
- Protect the security of medical records to ensure that confidentiality is maintained
- Review records for completeness, accuracy, and compliance with regulations
- Retrieve patient medical records for physicians, technicians, or other medical personnel
- Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software
- Process patient admission or discharge documents
Key Holder
Dollar General
Apopka, USA
11.2016 - 06.2017
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Instruct staff on how to handle difficult and complicated sales
Trainer
KFC
Orlando, USA
06.2012 - 06.2017
- Maintain sanitation, health, and safety standards in work areas
- Clean food preparation areas, cooking surfaces, and utensils
- Verify that prepared food meets requirements for quality and quantity
- Cook and package batches of food, such as hamburgers or fried chicken, which are prepared to order or kept warm until sold
- Prepare specialty foods, such as pizzas, fish and chips, sandwiches, or tacos, following specific methods that usually require short preparation time
Education
Cosmetology
Aveda Institute
Orlando, FL09-2024
Medical Front Office and Billing -
Florida Career College
Orlando, FL08.2018
Skills
- CPT Coding
- HCPCS Coding
- ICD-9-CM
- ICD-10
- EMR Utilizing Medisoft
- Medicare, Medicaid, & TRICARE
- Health Insurance Verification
- Front Desk/Receptionist Duties
Additional Education
High school diploma
Timeline
Life Stream Behavior Center
Billing specialist
07.2022 - 11.2023
Receptionist
Great Clips
03.2021 - 09.2024
Medical Front Office and Billing
NiteLite Pediatric
01.2019 - 03.2019
Key Holder
Dollar General
11.2016 - 06.2017
Management
Taco Bell
06.2015 - Current
Trainer
KFC
06.2012 - 06.2017
Cosmetology
Aveda Institute
Medical Front Office and Billing -
Florida Career College