PRITHIKA GUHAN PRITHIPAL
Carrollton,TX
Summary
Results-oriented and highly skilled product manager with 5 years of experience. Proven track record of successfully developing and managing innovative digital products and services to help both customers and organizations effectively manage day to day operations. Strong analytical and problem-solving abilities, coupled with excellent communication and leadership skills. Committed to delivering exceptional customer experiences and driving business growth. Seeking a challenging role in product to leverage my skills and contribute to the success of an esteemed organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Manager, Manager
Raytheon Technologies Corporation
Richardson, TX
10.2023 - Current
- Developed product roadmaps to help guide the development of new products.
- Collaborated with stakeholders to define product requirements and user stories.
- Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
- Analyzed data from various sources such as customer feedback, usage metrics, A and B testing results to inform product decisions.
- Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
- Performed post-launch analyses to measure success of feature rollouts.
- Led project planning sessions to map out timelines for feature releases.
- Generated reports detailing progress against goals set by executive team members.
- Defined and implemented cost reduction strategies throughout product development lifecycle to maximize profitability.
- Collaborated with marketing team and management to achieve business and marketing strategy objectives.
Product Manager
JPMorgan Chase
11.2020 - 09.2023
- Developed and delivered innovative digital wealth management products to enhance advisor and client experience, reducing ticket SLAs by 70%.
- Developed and executed comprehensive product strategies, aligning with business objectives and addressing the unique needs of customers, resulting in a 15% FTE save.
- Collaborated closely with cross-functional teams, including engineering, design, and marketing, to define product roadmaps, prioritize features, and drive the development of products and services from concept to launch.
- Led product discovery and requirement-gathering activities, leveraging client interviews, usability testing, and data analysis to ensure the development of high-quality solutions that meet the evolving needs of clients.
- Managed the full lifecycle of development, including product releases, and updates, ensuring seamless integration and delivery within budget and scope.
- Defined and tracked key performance indicators (KPIs), monitoring product performance and satisfaction
- Collaborated with internal stakeholders, including relationship managers, financial advisors, and senior management, to communicate the product vision, roadmap, and progress.
- Provided guidance and support to cross-functional teams during product development, serving as the primary point of contact for product-related queries and issues.
- Developed and presented comprehensive product roadmaps to executive leadership, conveying strategic vision, prioritized initiatives, and anticipated outcomes.
- Provided product training and support to internal teams, resulting in a 20% increase in cross-functional collaboration and a 15% improvement in internal product knowledge.
- Automated reports using Alteryx, reducing manual efforts by almost 90%.
Product Manager
Cognizant Technology Solutions
06.2018 - 07.2019
- Identified bottlenecks in processes and implemented new and improved procedures and policies to improve efficiency, resulting in a 25% reduction in SLAs.
- Served as primary liaison between client and multiple internal groups to clarify goals and meet quality standards and deadlines.
- Led daily scrum calls for the team and generated daily/weekly status reports for management.
- Developed effective organizational change management strategies adopted by key stakeholders and evangelized across multiple departments.
- Wrote user stories, end-to-end test scripts, and test plans of varying complexities.
Education
Master of Science - Information Technology and Management
The University of Texas
05.2020
Bachelor of Arts - Biology
The University of Texas
06.2018
Skills
- Product Management
- Product Vision and Strategy Ownership
- Scope and Project Definition
- Requirements Gathering
- Design Thinking
- JIRA, Atlassian
- Strong knowledge of Microsoft Suits including Excel, Word, Visio, Powerpoint, Outlook, and Teams
- Python, SQL, R,
- Alteryx
- Signavio (BPMN)
- Figma (UX Design)
Certification
- Product Management - eCornell, Feb 2023
Timeline
Product Manager, Manager
Raytheon Technologies Corporation
10.2023 - Current
Product Manager
JPMorgan Chase
11.2020 - 09.2023
Product Manager
Cognizant Technology Solutions
06.2018 - 07.2019
Master of Science - Information Technology and Management
The University of Texas
Bachelor of Arts - Biology
The University of Texas
- Product Management - eCornell, Feb 2023
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