Prithviraj S
Mangalore,KA
Summary
Goal-oriented manager with distinguished experience in Banking industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Branch Sales Manager
ICICI BANK LTD
Mangalore, KA
08.2018 - Current
- Trained staff on product knowledge, sales techniques and customer service standards.
- Created weekly reports detailing branch activities such as sales volume and budgeting levels.
- Conducted regular meetings with sales teams to discuss insights on customer behavior trends, contributing to increased sales figures.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Assisted customers with product selection based on their needs or preferences.
- Resolved escalated customer complaints in a timely manner while ensuring satisfaction with the resolution process.
- Established overall growth, sales and profit objectives for branch in coordination with corporate office and established and adhered to annual branch budget.
- Performed end-to-end KYC-Client Onboarding, Identifying and drafting the KYC requirements.
- Opening different types of banking accounts and cross-selling products like investments, loans, etc., to current and prospective customers.
- Monitoring and tracking outbound sales team of 12 and 8 branches in mangalore region.
Education
Bachelor of Commerce - Financial Accounting
St Aloysius High School
Mangalore05-2017
Skills
- Team Training and development
- Portfolio Growth
- Competitor Analysis
- Relationship building and management
- Business growth management
- Sales Tracking & Reporting
- Cross-selling techniques
- Employee Mentoring
Languages
English
Advanced (C1)
C1
Kannada
Proficient (C2)
C2
Malayalam
Advanced (C1)
C1
Tulu
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Certification
- IRDA Certified
Timeline
Branch Sales Manager
ICICI BANK LTD
08.2018 - Current
Bachelor of Commerce - Financial Accounting
St Aloysius High School
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