Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PRIYA SUBRAMANIAN

Corona,CA

Summary

Strategic and results-oriented Project and QA Management professional with 18 years of experience in Integrated Eligibility & Enrollment, Public Services, Insurance, and Financial Services. Proven ability to lead complex projects from initiation to delivery, ensuring alignment with business objectives and compliance standards. Expertise in managing cross-functional teams, coordinating schedules and resources, and driving stakeholder engagement to efficiently achieve project milestones. Recognized for implementing robust QA frameworks, streamlining verification processes, and enhancing product quality while fostering collaborative team cultures in fast-paced, regulated environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Legacy Systems Integration Coordinator

EDR2(Enterprise Data to Revenue Phase 2- California Franchise Tax Board
07.2021 - Current
  • Developed the Legacy Systems Integration Plan which provides overview of Processes, deliverables , roles and responsibilities necessary for legacy systems Integration to be successful and describes the LSI approach , which facilitates Integration of new EDR2 solution components with existing FTB legacy Systems.
  • Liaise between legacy systems teams and EDR2 SP Application Development team, Test teams, business SMEs, as needed, to promote coordination.
  • Coordinated with around 10 to 15 different legacy teams for each major and minor releases.
  • The role requires consistent coordination across the life of the project with each impacted legacy system. LSI is not limited to build and test. It encompasses intake and release management and the full SDLC, project management, knowledge management, governance and BPR coordination to deliver legacy systems modification in conjunction with EDR2 releases.
  • Documented and managed the work items used to trace the legacy systems teams' design, build, and test work to the EDR2 Project system design artifacts and requirements.
  • Lead the coordinating and tracking for Legacy Systems integration points, activities and interfaces from the Solution Partner side of EDR2 Project.
  • Coordinated project timelines and resources to ensure successful execution of initiatives.
  • Developed and maintained comprehensive project documentation, enhancing communication across teams.
  • Facilitated meetings with stakeholders to gather requirements and align project objectives.
  • Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
  • Identify potential project or Legacy Systems risks and contributes to mitigation strategies
  • Developed Roadmaps depicting the legacy Systems Analysis, design,development, System test , UAT, SIT, Usability, Accessibility and implementation tasks progress and reported to management bi-weekly
  • Provide readiness metrics and input to PIRA/ORAR process

Test Manager/Release Manager

Accenture, CalSAWS (California Statewide Automated Welfare System)
11.2014 - 02.2020
  • Managed two multi-million-dollar application that support the Integrated Eligibility systems for 40 counties in the State of California which supports approximately 30,000 users.
  • Managed Integration Testing of 2 different applications (serving 40 counties of California) by interfacing with state and federal partners like with CalHEERS (California Healthcare Eligibility, Enrollment and Retention System), DHCS (Department of Healthcare Service), and MEDS (Medical Eligibility Data System).
  • Managed day to day activities of 15+ resources located in two different locations.
  • Been part of the planning and implementation team from LRS to CalACES and now to CalSAWS.
  • Define and administer standard testing architecture methodologies, processes and tools.
  • Responsible for the creation of the Test Strategy and Test Approach for deliverables.
  • Facilitate Go-No-Go meetings and create release closure reports and present it to executive committee.
  • Managed End to End System Testing and UAT testing for all Medicaid Programs which includes API, BI reports, Correspondence, backend Testing, Web application, eligibility determination.
  • Established Release Management function from ground up through collaborative efforts with Development Managers, QA management and Project Management.
  • Direct multi-stage code implementation and coordination effort into multiple environments including production.
  • Conducting Team meetings, brain storming sessions for team members and Client (county testers).
  • Managed and maintained the automation regression scripts using Selenium.
  • Scope Management, Project planning and tracking, work allocation and monitoring, handling change requests, Stakeholder Management, Test Estimation.
  • Identify and manage project risks proactively with clearly defined mitigation plans and ownership.
  • Gather and present testing metrics and test activities for the project to the key stakeholders. Implemented JIRA to manage and track projects in a structured manner.
  • Management of project team ensuring effective delivery of projects tasks, deliverables, and milestones on time, on budget, and within specification and or agreed upon project scope.
  • Adherence to quality processes and procedures from both client and organization and handle quality audits.
  • Review the training needs of team members and maintain skill tracker to ensure resources are skilled to work on each release.
  • Supported the application migration to AWS cloud.
  • Expertise in State Automated Welfare Programs like Food Stamp, CalWORKS, General Relief, Foster care, Medical/Medicare which encompasses the functions like eligibility determination, benefit computation, benefit delivery, case management and information management. Based on individual consortium business requirements, other programs or functions may be included in a consortium system.
  • Expertise in Accenture Health and Public Service products like Accenture Public Service Portal (APSP), Accenture Citizen Self Servicing Portal (ACSSP).

Test Lead

Accenture, OIES, Ohio Integrated Eligibility System
05.2013 - 10.2014
  • Led sprint reviews and daily scrum meetings to touch base with whole team and ensure that all members were performing satisfactorily.
  • Trained team members as well as the rest of the company staff in employing agile and scrum practices to improve work flow.
  • Managed a team of 6 members and led the Integration, System and Regression Test activities.
  • Assist product owner in product grooming and prioritization.
  • Conduct smoke testing on new builds in multiple environments and give Go/No Go decision to higher environments.
  • Implemented the whole life cycle of QA methodology starting from planning, capturing, creating, executing, reporting and tracking the defects using JIRA.
  • Host defect triage meeting with stakeholders, analyze root causes and initiating resolution processes.
  • Identified and automated the regression suite using Work soft automation tool.
  • Created the defect Management Process document for project's blue book.

Senior Test Engineer

Accenture, Singapore National
12.2012 - 05.2013
  • Performed web services testing using SOAPUI in AGILE environment.
  • Successful discussed with all members, Project manager and QA Lead to collect data for automation.
  • Regression test cases were written and automated using Selenium RC.
  • Uploaded test cases executed test cases and logged defects in Mercury Quality Center.
  • Participated in Daily Scrum meeting, Stand-up meeting, walkthrough meeting, weekly assessment meetings with business analysts and developers.

Senior Test Engineer

Accenture, ACE Insurance
11.2010 - 11.2012
  • Responsible for setting up new test team by interviewing resources in addition to mentoring the team.
  • Created Test plan, test strategy and Methodology for multiple projects. Increased team performance by implementing new process, Tools and standards.
  • Being part of design sessions and Understanding the Client requirements. Participated in creation of Business Process Workflow Diagrams with Stakeholders.
  • Helped Development Team on defect root cause analysis and resolution of defects.
  • Coordinated with onsite and offshore teams in defect resolution.
  • Support Maintenance Team with SLAs.

Senior Software Engineer

Accenture, Nationwide Insurance
07.2007 - 10.2010
  • Understanding & analyzing the Requirements and creating test scenarios and scripts based on Test requirement document & Functional Specifications.
  • Create Requirement Traceability Matrix for minor releases.
  • Performed functional testing manually using black box Testing techniques.
  • Performed Regression Testing using QTP automation Tool.
  • Defect logging and Tracking till the closure.
  • Coordinate with team members across geography during test execution.
  • Preparation of Daily status Report and maintain the Work Plan for each work request.
  • Done Peer Review for the Deliverables and ensure the deliverables are as per standards. Played the Defect coordinator role.
  • Expertise in multiple lines of business-like Commercial property, Business Auto, General Liability, Workers Compensation.

Junior Software Engineer

Accenture - DUKE energy Conversion
06.2006 - 06.2007
  • Creating detailed technical design for converting COBOL programs to PS / Microfocus COBOL.
  • Proposing functional solutions to bridge design gaps.
  • Getting clarifications on the requirements from the functional team and getting it translated as technical design.
  • Handling COBOL modifications that were part of database changes.
  • The changes constitute the database migration from DB2 to Oracle.
  • Preparing unit test plans for the build phase, based on finance domain perspective.
  • Coding, unit testing and documenting build deliverables as per Accenture and Client Standards.

Education

Bachelor of Technology - Information Technology

Kumaraguru College of Technology
Coimbatore, TamilNadu
01.2006

Skills

  • Project management lifecycle

  • Requirement Analysis

  • Testing/QA/Rollout/Support

  • Cross Functional Collaboration

  • Scheduling and Planning

  • Stakeholder Management

  • Test Management/Program Management

  • System Migration/Integration

  • Release Management

  • Resource Allocation

  • Tools : Azure Dev Ops, MS Project, JIRA, HP ALM, Rational Tools (ClearQuest, Rational Quality Manager, Rational Team concert), Hexawise, SOAPUI, Bugzilla, Selenium( Webdriver , IDE)

Certification

  • AICPCU – Certificate in General Insurance
  • ISEB/ISTQB Certification (Foundation level)
  • Mercury Quality Center Certification.
  • Quick Test Professional Certification.
  • ICAgile Certified Professional
  • Accenture Leadership Program.

Timeline

Legacy Systems Integration Coordinator

EDR2(Enterprise Data to Revenue Phase 2- California Franchise Tax Board
07.2021 - Current

Test Manager/Release Manager

Accenture, CalSAWS (California Statewide Automated Welfare System)
11.2014 - 02.2020

Test Lead

Accenture, OIES, Ohio Integrated Eligibility System
05.2013 - 10.2014

Senior Test Engineer

Accenture, Singapore National
12.2012 - 05.2013

Senior Test Engineer

Accenture, ACE Insurance
11.2010 - 11.2012

Senior Software Engineer

Accenture, Nationwide Insurance
07.2007 - 10.2010

Junior Software Engineer

Accenture - DUKE energy Conversion
06.2006 - 06.2007

Bachelor of Technology - Information Technology

Kumaraguru College of Technology

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