Summary
Overview
Work History
Education
Skills
Global Certifications
Technical Skills
Professional Competence
Timeline
Generic
Priyadarshini Gurunath

Priyadarshini Gurunath

Mechanicsville,VA

Summary

Dynamic IT Professional with a proven track record at LOOKOUT INC, specializing in cloud infrastructure and Active Directory solutions. Demonstrated ability to deploy robust IT systems, resulting in enhanced operational efficiency through innovative problem-solving and strategic vision. Expertise in cloud services and a collaborative approach ensure successful project outcomes. Committed to continuous improvement and driving technological advancements.

Overview

31
31
years of professional experience

Work History

Senior IT Systems Engineer

LOOKOUT INC
05.2022 - Current
  • Cloud infrastructure design
  • Corporate and enterprise
  • Cloud infrastructure support
  • Corporate and enterprise
  • Software deployment and support, including scripting and database support
  • Support lookout core Saase enterprise products, SWG, CASBE, SEG
  • Assist other teams in infrastructure deployments, support, and automation
  • Windows and Linux security design, implementation, and support
  • Cloud automation design, implementation, and support

Active Directory Engineer

Capital one (Contract)
Richmond , VA
05.2017 - 05.2022
  • Converted business requirements into effective technical solutions.
  • Design and Implement active directory authentication silos
  • Design and Implement Ping ID MFA (Multi-factor authentication) on all AWS, Azure Google Cloud, and On-premise domain controllers
  • Create an automated script for the Ping ID MFA implementation and configuration with different proxy settings
  • Microsoft LAPS (Local Administrator Password Solution) Implementation and configuration for the entire member server within the infrastructure
  • AWS MAD (Microsoft active directory) implementation for the AWS LOB accounts for many internal teams to support Windows RDS SQL authentication
  • Design and Create AWS Cloud formation template with multi-region to deploy IAM Infrastructure
  • Support migration of Active Directory and related identity products to the cloud
  • Design, configure, and implement Datadog monitoring agents on AWS, Azure, and Google Domain controllers
  • Partner with the Operations team to support the design, delivery, and support of new technologies and services into production
  • Create and configure AWS Elastic load balancers in Different Regions
  • Develop detailed architecture, standards, design, delivery, and support of new technologies and services into production
  • Develop full automation for the new technology implementation using PowerShell
  • Design, configure and implement cloud watch agents on AWS domain controllers
  • Develop the automation for the Cloud watch agent installation and configuration on AWS domain controllers
  • Schedule and attend Office hours meeting to address and support new technologies issues
  • Create AWS R53 records for the Elastic load balancers

Solutions Manager

IBM
Bengaluru, Karnataka
09.2016 - 02.2017
  • Responsible for the development of technical solutions directly to customers
  • Spends time interacting with the internal/external client and other key stakeholders, as appropriate to the level of solutions experience and skill, to understand the strategic priorities, business and technical requirements, issues, and tactical problems, to develop and articulate robust and innovative technical solutions
  • Orchestrate the development of simple to complex, multi-year, custom solutions and associated cost cases
  • Led and developed detailed technical solutions for small, large, and complex engagements
  • Present, review, and modify the solution with the internal/external client and key stakeholders, to meet deal requirements and to close the deal for IBM
  • Leverage the full breadth of services, labor, assets, and software products to develop complex, multi-year solutions and optimized cost cases that meet client requirements and needs considering the client's base case and IBM's profitability
  • Gathering technical requirements, coordination of delivery organizations and vendors to build a solution and cost case, writing the technical statement of work, and accountability for the overall technical solution

Technical Service Manager

IBM
Bangalore, India
10.2015 - 09.2016
  • Deploy, Manage, and troubleshoot Windows 2008R2 and 2012 R2 Domain Controllers In Active Directory
  • Prepared and implemented various projects like Domain upgrades, Domain consolidations, OS migration from Win XP to Win 7, SCCM Server upgrades, VPN Client migrations, and SEPM (Symantec antivirus endpoint protection) Server upgrades
  • ADFS implementations for SSO (Single sign-on) for Claim aware web-based applications
  • Create and Link Group policies to Windows 2003, 2008R2, and 2012 R2 servers in PROD & QA Environments
  • Performed Windows server patching using SCCM Console
  • Decommission of Application Windows 2003 and 2008 servers
  • Review Domain Controller Event and Security logs and take corrective actions
  • Planned and managed all migrations and upgrades related to the Active Directory
  • Create and Manage Application Groups in the AD domain
  • Installed SSL certificates on 2008 and 2012 servers
  • Performed and Raised the Domain functional level from windows server 2003 to 2008
  • Updated Active Directory Schema from Windows server 2003 to 2008 in Production Environment
  • Work on Accounts Delegation, Drive Mappings, and Windows Server Decommission Process
  • Create and Link Policies to various versions (Windows servers 2000/2003/2008R2/2012R2) in PROD/DEV/DR/QA Environments
  • Worked with the SCCM team to install and uninstall application packages on users' Workstations using SCCM Console
  • Extensive experience in installation & administration of Windows NT, Windows 200X Domain
  • Managing Active Directory components, including Domain controller's installation, Global catalog servers, Trusts, and Sites
  • Configured DNS for use with Active Directory across Windows Servers 2003/2008R2/2012R2
  • Created comprehensive documentation of many processes and procedures
  • Batch file creations

Technical Team Lead/SME

ACCENTURE
Bangalore, India
07.2012 - 10.2015
  • Design, Deploy and migrate Windows 2003 domains to join the new Windows 2008R2 forest
  • Plan and manage all Migrations and upgrades related to the AD
  • Install new domain controller's 2008R2/DNS
  • Manage DNS Adding resource records
  • Implementation of name resolution using DNS in TCP/IP environment
  • Windows 2003/2008 Active Directory implementation
  • Manage and monitor replication
  • Creation and removal of domain member servers
  • Using Active Directory Sites and Services to administer the replication of Active Directory data among all sites
  • Managed relationships and price structure with vendors on hardware and software needs
  • Support patching, ticket queue maintenance, execution of change controls, Symantec anti-virus upgrades, and security remediation
  • Provided on-call production support as needed
  • Support and migration of Windows servers
  • Created IT support strategy, including project plans and timelines
  • Upgrade Domain controllers from 2003 to 2008 and 2008 to 2012
  • Schema upgradation
  • Supported AT&T project
  • Held responsible for Managing Support teams like server, desktop, and Remote admin support teams
  • Conducted Daily, Weekly, and Monthly meetings with the internal support teams to understand the daily status, hurdles, and Challenges to take corrective actions
  • Follow Company's and Clients' Security Policies and Procedures to ensure all Servers comply with the Security standards
  • Ensure all Servers and domain controllers meets the Microsoft Baseline Security Standards and fix the issues in case of findings
  • Represent Server (DS) team for Internal audits and External Client Audits
  • Prepare all audit-related documents to share with the stakeholders
  • Ensure and perform monthly patching activity on all Domain controllers and member servers
  • And share the patch success reports with the Onshore and Client teams
  • Push and install software applications through SCCM Server on all Client computers (2300 Clients)
  • Monitor SEPM Servers daily to Ensure that all SEPM servers have the latest definition and take immediate actions in case of outdated definitions
  • Work with the internal network team to open the required ports toward the server, client, or Domain controller subnets in case of any new requirements
  • Held Responsible for managing and Supporting the DS Data service team
  • Manage and maintain Servers and domain controllers in Onshore (Birmingham and Atlanta, USA and Manila) and offshore locations
  • Join Sev1 Calls and provide continuous updates on the status to the Client, Onshore team, and Management
  • Prepared plans and Executed the projects like VPN Client upgradation, Client OS upgradation from XP to WIN 7 with the help of desktop teams
  • Prepare monthly Monthly Server reports and dashboards to share with the management and Clients
  • Ensure All Hardware Servers are under Warranty
  • Inform the Onshore, Client, and Management team of servers with End of Life
  • Suggest the best Server Configuration to meet the current and future expected workloads
  • Work with vendors to get the best quotes and with the Internal procurement team to procure the Servers

Senior Server Analyst

ACCENTURE
Bangalore, India
07.2010 - 06.2012
  • Reviewed Active Directory structure and made recommendations for changes to follow Microsoft best practices
  • Managed Group policies, Security groups, and file shares for Project Users
  • Migrated legacy Windows 2000/2003 servers to Windows 2008/2012
  • Upgrade enterprise from Active Directory 2008 to 2012
  • Upgrade enterprise from Exchange 2007 to Exchange 2013
  • SCCM Server administration - Pushing software to clients through SCCM Server
  • SCCM Server up gradation from SMS server to SCCM 2007
  • Management of Symantec Servers SEMP (Symantec endpoint protection)
  • Monthly Patch management of Servers through WSUS server
  • Management of Hyper V servers
  • Installation of Server operating systems - Win 2012, Win 2008

Technical Head/Technical Trainer

APTECH Computers LTD
Bangalore, India
04.2008 - 06.2010
  • Managing Systems and Networks Building servers and Designing networks
  • Conducted training for MCSE, MCSA, MCP, MCTS, N+, and CCNA Courses
  • Ensuring infrastructure in the centers is maintained as per Aptech norms and coordinating with Center Head
  • Recruiting trainers and conducting induction for the faculties to Aptech delivery methodology
  • Worked closely with Transition Lead to create and manage documentation so the administration of the new Active Directory structure moved smoothly from the Migration team to the ready state provider
  • Carrying out appraisals of trainers
  • Monitoring of student feedback and overall GPA (Grade Point Average) of the center and analyzing them to ensure a minimum level of GPA is maintained
  • Accessing and analyzing training needs of the centers and organizing T3s (Train the Trainer) programs
  • Tested configuration of Infrastructure Servers to include Active Directory Domain Controllers, PKI servers, Exchange, and Active Directory Federation Services
  • Conducting an open house, awareness, and technology seminars at centers and colleges
  • Identifying training needs of corporate clients and designing the training program

Technical Trainer

CMS Computers LTD
Bangalore/Pune, India
11.2005 - 04.2008
  • Managing Systems and Network Handling Technical Team (Technical Trainers)
  • Managing Systems and Networks Building servers and Designing networks
  • Imparted training on MCSE 2000, MCSE 2003, and CCNA to the retail domain
  • Support Windows XP, Office XP, and Active Directory/Windows Server 2003
  • Corporate Training on ADS, Exchange 2003/2007, CCNA
  • Some of the corporate clients are IAF (Indian Air Force), CMS Services, Birla ETC
  • Conducted seminars at Colleges
  • Upgrading junior trainers

QA Engineer

Rangsons Electronics LTD
Mysore, India
08.1994 - 09.1998
  • Testing and Inspection of Computer Mother Boards, Printer Boards, KeyBoards, SMPS Boards
  • Trouble Shooting
  • Secured Award as a Best Quality Controller of the Year in 1995

Education

MBA - Information Technology

CV Raman University

Bachelor of Computer Applications -

CV Raman University

Diploma - Electronics & Communications

Board of Technical Education

Skills

  • Active Directory User Management
  • Group Policy Management
  • Domain Creation and Upgradation
  • Site Link and Replication Configurations
  • FSMO Roles Management
  • Active Directory Partitions
  • Active Directory Forest Management
  • Active Directory Domain Management
  • Entra ID
  • Active Directory OU Management
  • Active Directory Backup and Restore
  • Bridgehead Servers Management
  • Global Catalog Servers Management
  • Trust Configuration and Management
  • Global Active Directory Design Optimization
  • ADFS Configuration
  • ADCS Installation and Configuration
  • Windows Server Installation and Administration
  • User Account Management
  • File Ownership and Permissions Management
  • RAID Implementation
  • Disk Quotas Implementation
  • File System Management
  • Task Scheduling
  • Data Compression and Decompression
  • Backup Operations
  • DNS Configuration
  • DHCP Configuration
  • IIS HTTP Server Management
  • IIS FTP Server Management
  • Local Printer Setup
  • Network Printer Setup
  • VPN Configuration
  • RADIUS Server Configuration
  • NAT Configuration
  • LAN Routing
  • Certificate Services Configuration
  • Local Security Policy Configuration
  • Domain Security Policy Configuration
  • IPSec Policy Configuration
  • Batch File Automation
  • SCCM Application Deployment
  • WSUS Patching
  • Windows 10 Administration
  • Windows 7 Administration
  • Windows XP Professional Administration
  • Windows 2000 Professional Administration
  • Windows Vista Administration
  • Azure Active Directory Implementation
  • Azure SSO Configuration
  • Azure Multifactor Authentication Configuration
  • On-Premises AD Synchronization with Azure AD
  • AWS EC2 Instance Building
  • AWS Elastic Load Balancer Configuration
  • AWS S3 Bucket Configuration
  • AWS VPC Configuration
  • AWS Security Groups Configuration
  • AWS Cloud Watch Agent Configuration
  • AWS MAD Builds
  • Domain Controller Builds on AWS
  • Domain Controller Builds on Azure
  • Domain Controller Builds on Google Cloud
  • Google Cloud Project Setup
  • Google Cloud Billing Configuration
  • Google Compute Engine Resource Deployment
  • Google Stackdriver Agent Installation
  • Google Kubernetes Engine Resource Deployment
  • Google App Engine Resource Deployment
  • Google Cloud Run Resource Deployment
  • Google Cloud Functions Resource Deployment

Global Certifications

  • AWS Certified Solution Architect - Associate
  • Google Certified Professional Cloud Architect
  • Google Certified Associate Cloud Engineer
  • Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions.
  • Microsoft Certified Technology Specialist (MCTS) 2008
  • Microsoft Certified System Administrator in Windows Server 2003 (MCSA)
  • Microsoft Certified Professional in Windows 2003 (MCP)
  • Microsoft Certified Professional in Windows NT 4 Server (MCP)
  • Certified Netware Administrator (CNA 4 & 5)
  • Certified Netware Engineer (CNE 4 & 5)
  • MCT - Microsoft Certified Trainer
  • ITIL V 3.0
  • Google Certified Solution Architect

Technical Skills

Active Directory User, Group, Printer, and other AD Object management., Group Policy Management., Entra ID, Domain creation and upgradation., The site, Site link, Replication Configurations., FSMO Roles and responsibilities., Active directory partitions., Active Directory Forest, Domain, and OU Management., Active Directory Backup and Restore methods - Authoritative and non-authoritative., Bridgehead servers, Global catalog Servers., Configuration and Management of Trusts., Review and optimize existing Global Active Directory design., Configuration of ADFS - Active directory federation services., Installation and configuration of ADCS - Active Directory Certificate Services., Installation and Administration of WINDOWS Server Operating systems. (2016, 2012, 2008, 2003, NT, Win Exch 2007, 2003)., Managing user accounts, ownership, and permissions on files., Implementation of RAID and Disk Quotas., Creating and managing the file systems., Task Scheduling, Compression, and Decompression of Data., Backup and Restore operations., Configuring and Implementing DNS, DHCP, and ADS (Domain, forest, Tree, Sites, etc)., Configuring and maintaining the IIS HTTP and FTP server., Maintaining and setting up Local and Network printers., Configuring and Maintaining VPN, VPN with RADIUS Server, NAT, and LAN Routing., Configuring and Implementing Certificate services, Local, Domain security and IPSec Policy, and Security templates., Batch files for automation., Application Deployment through SCCM Server., Patching using WSUS., Windows10, Windows 7, XP Professional, Windows 2000 Professional, Windows Vista., Implement an Azure Active Directory., Azure SSO Configurations for SaaS applications., Azure Multifactor authentication configuration., On-premises AD synchronization with Azure AD using Azure AD connect., Build AWS EC2 Instances., Configure AWS Elastic Load Balancers., Configure AWS S3 Buckets., Configure AWS VPC, Security groups, Cloud watch agent Configurations., AWS MAD (Microsoft active directory) Builds., Domain Controller Builds on AWS, AZURE, and Google Cloud., Setting up Google Cloud projects and accounts., Managing billing configuration., Deploying and implementing Compute Engine resources., Installing the Google Stackdriver Agent for monitoring and logging., Deploying and implementing Google Kubernetes Engine resources., Deploying and implementing App Engine, Cloud Run, and Cloud Functions resources., Deploying and implementing data solutions (e.g., Cloud SQL, Cloud Datastore, BigQuery, Cloud Spanner, Cloud Pub/Sub, Cloud Bigtable, Cloud Dataproc, Cloud Dataflow, Cloud Storage)., Creating a VPC with subnets., Deploying a solution using Google Cloud Marketplace., PowerShell., Batch files., Possess strong hold on IP addressing, Subnetting, Subnet mask, VLSM, CIDR, Super netting, And IPv6., Possess hands-on skills in configuring catalyst 1900 and 2950 switches for various functionalities., Well aware-of designing and implementing L2 and L3 switching functionalities like VLANs, VTP etc., Security Device Manager (SDM) and IOS upgradation and installation of SDM in Non-ISR., Implementation and configuration of SNAT, DNAT, and PAT (Overloading NAT)., Possess hands-on skills in configuring Cisco 1600, 1700,2500,2600, series routers for various functionalities., Possess skills in configuring, implementing, and fine-tuning routing protocols (OSPF, EIGRP, IGRP and RIP)., Implementing traffic filters using Standard and Extended Access-lists., Implementing security and password recovery to Routers and Switches.

Professional Competence

  • A team player with a fast learning curve and strong analytical, problem-solving, interpersonal, and communication skills.
  • Excellent time management skills with the ability to work independently, coordinate and consolidate tasks and manage diverse functions from multiple sources.
  • A progressive manager with leadership and team management aptitude involving recruitment, induction, training, growth planning, motivation, and mentoring of the technical team.

Timeline

Senior IT Systems Engineer

LOOKOUT INC
05.2022 - Current

Active Directory Engineer

Capital one (Contract)
05.2017 - 05.2022

Solutions Manager

IBM
09.2016 - 02.2017

Technical Service Manager

IBM
10.2015 - 09.2016

Technical Team Lead/SME

ACCENTURE
07.2012 - 10.2015

Senior Server Analyst

ACCENTURE
07.2010 - 06.2012

Technical Head/Technical Trainer

APTECH Computers LTD
04.2008 - 06.2010

Technical Trainer

CMS Computers LTD
11.2005 - 04.2008

QA Engineer

Rangsons Electronics LTD
08.1994 - 09.1998

MBA - Information Technology

CV Raman University

Bachelor of Computer Applications -

CV Raman University

Diploma - Electronics & Communications

Board of Technical Education
Priyadarshini Gurunath