PRIYAMVADA GORIJAVOLU
Summary
Experienced and results-driven retail Pharmacist with 16 years at Safeway, specializing in immunizations, patient education, and exceptional customer care. Proven track record of elevating community health through increased vaccination rates and delivering consistent 100% employer satisfaction in inventory management. Strong foundation in pharmacology, multitasking, and regulatory compliance, coupled with outstanding communication and critical thinking skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacist
Safeway
Colorado Springs, Aurora, CO
05.2009 - Current
- Accurately entered prescription and insurance information using pharmacy management software, ensuring data integrity and claim approvals.
- Reviewed prescriptions to confirm appropriate drug selection, dosage, allergy risks, and drug interactions; consulted prescribers as needed to ensure optimal therapy.
- Dispensed medications with 100% accuracy in accordance with written prescriptions and legal guidelines.
- Prioritized tasks, streamlined the prescription filling process, reducing patient wait times and increasing overall workflow efficiency with attention to detail in a high-volume retail pharmacy environment .
- Accurately measured and prepared medications, including controlled substances, liquid doses, and reconstituted antibiotics.
- Built strong, collaborative relationships with healthcare providers to improve patient outcomes and medication adherence.
- Conducted comprehensive Medication Therapy Management (MTM) reviews for eligible patients to optimize treatment effectiveness.
- Provided thorough counseling to patients on dosage, side effects, precautions, and proper medication storage to promote safe medication use.
- Educated patients on tools and equipment to support at-home care and increase treatment adherence, emphasizing a patient-centered approach.
- Led seasonal and year-round immunization efforts, administering vaccines for influenza, pneumonia, shingles, COVID-19, and more.
- Oversaw inventory and procurement of drugs and supplies, achieving 100% satisfaction on employer audits and compliance checks.
- Maintained strict compliance with federal and state pharmacy regulations, safeguarding patient health and preventing drug misuse.
- Advised patients on proper dosage, side effects, and storage of medications to support treatment adherence.
- Educated patients on medical devices and therapeutic tools, promoting self-management and health literacy.
- Assessed patient knowledge of prescribed therapies to personalize counseling and improve understanding.
- Supervised and trained pharmacy technicians and interns, fostering a supportive and efficient team environment.
- Delivered exceptional customer service, fostering patient trust, satisfaction, and long-term loyalty.
Pharmacist Intern
Safeway
Colorado Springs, CO
11.2007 - 04.2009
- Shadowed senior pharmacist to observe proper procedures for dispensing, patient counseling, and regulatory compliance.
- Entered prescription, insurance, and patient data into pharmacy software systems with speed and accuracy.
- Participated in immunization clinics under supervision, helping to administer vaccinations for flu, pneumonia, shingles, and more.
- Contributed to a positive team culture through collaborative problem-solving and consistent support of pharmacy operations.
- Delivered high-quality customer service by addressing patient concerns with professionalism and empathy.
Education
Bachelor of Pharmacy -
Sri Ramachandra Medical College and Research Institute(SRMC&RI)
04.1999
Skills
- Immunization Administration (Flu, COVID-19, Shingles, Pneumonia)
- Medication Therapy Management (MTM)
- Inventory Control & Purchasing
- Patient Education & Counseling
- Prescription Accuracy & Medication Safety
- Prescription Refill Management with Patient Safety Focus
- Customer Service & Communication
- Insurance & Billing Resolution
- Regulatory & Compliance Knowledge (HIPAA, DEA)
- Pharmacology Expertise
- OTC Recommendations & Product Guidance
- Conflict Resolution & Complaint Handling
- Supervising & Training Pharmacy Technicians
- Strong Multitasking & Workflow Management
- Critical Thinking & Problem Solving
Certification
- CPR Certification
- APhA Diabetes Care Certification
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Pharmacist
Safeway
05.2009 - Current
Pharmacist Intern
Safeway
11.2007 - 04.2009
Bachelor of Pharmacy -
Sri Ramachandra Medical College and Research Institute(SRMC&RI)