Priyanka Das

• Over 14 years’ experience in Microsoft endpoint configuration manager and application packaging.
• Managing an MECM infrastructure with a client count of over 1,40,000+ devices and over 1500+ Packages.
• Experience in managing MECM environment with 9 different domains. Created OSD task sequence from scratch for PXE imaging and maintained the task sequence for any further update.
• Worked on issues related to OSD PXE imaging related issues.
• Created images using MDT task sequence for offline USB images, responsible for testing maintenance of the images.
• Perform MECM CB upgrade for different MECM environments. The latest upgrade was MECM CB 2111.
• MECM client upgrade for all client devices.
• Windows 10 upgrade: Analyzing the environment, creating plan, testing, identifying the roadblocks, updating the drivers, and upgrading 25k+ devices to windows 10 2004 using feature update pack.
• Upgraded devices from windows 10 1909 to windows 10 20H2 using feature update pack.
• Worked on creating image template for Virtual Machine to standardize the image in environment.
• Onboarded different sites in MECM.
• Standardization of office 365 channel, analyzed, created plan and executed for streamlining different O365 channels such monthly enterprise, current and semi-annual channels to one single channel throughout the environment.
• Decommission primary site. Worked on design and implementation of MECM Test lab setup.
• Process automation using Powershell script.
• Fix for MECM client installations. Configured MECM sites system roles.
• Extensive knowledge in client and server Patching and troubleshooting.
• Designed server patching process from scratch for 600+ servers. Implemented and streamlined the process successfully.
• Worked on Intune for O365 channel change, update and upgrading OS to the latest version.
• Knowledge of autopilot and Intune.
• MECM Site Review and Health Check, maintaining MECM Certificates.
• Staging application, packages, and Distribution via MECM.
• Responsible for managing MECM infrastructure and Issues.
• Managing the team in day-to-day operations.
• Involve in client meetings and work with team to take collaborative approach to Problem solving.
• Involving and suggesting in decision making and planning. Creating weekly, monthly reports for clients.
• Creating customized reports using SQL and WQL.
• Using PowerShell to create collections, package and automate site systems Installation.
• Extensive knowledge in application packaging using Installshield and Wise package studio.
• Expertise in MSI, MST creation, MSI Table and Creating Wrapper.
• Have good experience on troubleshooting tools like picture taker, Installrite, beyond compare, Reg-mon, Processmon etc.
• In-Depth knowledge on VBScript, Batch scripting, Installscript.
• Excellent oral and written communication skills along with highly developed interpersonal skills.
• Keen attention to accuracy and ability to work in stressful environment.

TATA CONSULTANCY SERVICES, India

September 2018 - October 2024

Accenture Solutions Pvt Ltd, India

August 2013 - September 2018

Wipro Technologies, India

October 2010 - July 2013

• Microsoft Azure
• ADMECM (70-243)
• ITIL 2011 Foundation
• Windows 8.1 Configuring (70-687)
• MS office 365 (70-346)

Technical Lead

• Date of Birth: 03/24/89
• Gender: Female
• Nationality: Indian
• VISA: H4 EAD

• Awards of Excellence
• Star Awards
• On the Spot Awards
• Service Awards
• Got several appreciations from Client Manager for streamlining server patching, Vulnerability
  management, OSD Imaging and complex application packaging like Autodesk, SAP etc.

• Software Designing and Development
• Deployment
• Virtualization