Priyanka Gean Forney
Santa Clarita,USA
Summary
As a dedicated pre-nursing student, I am eager to gain hands-on experience in healthcare, particularly in a laboratory setting, to gain valuable patient care and professional skills that will be valuable in nursing. My background as a student phlebotomist ar Verdugo Hills has helped me build confidence as a beginner in blood collection techniques, specimen handling, and interacting with patients. Additionally, my job as a cashier has equipped me with the team collaboration/communication, stress and time management skills, and customer service experience that are essential in Phlebotomy and Nursing environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Wingstop
07.2021 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Increased sales of promotional items by informing customers about current offers.
- Collaborated with team members to streamline operations during peak hours, enhancing efficiency.
- Trained new cashiers on register procedures and customer service best practices for seamless onboarding.
- Resolved customer complaints promptly, contributing to increased customer satisfaction and loyalty.
- Monitored inventory levels at the register area, assisting in stock replenishment as needed.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Phlebotomy Student
Verdugo Hills Hospital
04.2025 - 05.2025
- Maintained accurate records of patient information and sample collections.
- Collaborated with healthcare staff to ensure efficient patient flow.
- Followed infection control guidelines to maintain a safe environment.
- Participated in training sessions to enhance phlebotomy skills and knowledge.
- Performed venipunctures on patients of all ages.
- Restocked supplies and equipment necessary for specimen collection.
- Reported any discrepancies or errors regarding specimens immediately.
- Assisted medical staff with additional tasks as requested by supervisor.
- Educated patients on specimen collection procedures and post-draw care.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Collected specimen samples and transported to laboratory for processing.
- Demonstrated adaptability in fast-paced environments while managing diverse patient needs effectively.
- Assisted in streamlining workflow processes by effectively prioritizing tasks based on urgency, complexity, and patient needs.
- Provided exceptional customer service to diverse patient populations, addressing concerns and answering questions in a professional manner.
Education
High School Diploma -
Saugus High School
Santa Clarita, CA06-2021
Associate of Science - Pre-Nursing
College of The Canyons
Valencia, CA12-2024
Skills
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
- HIPAA compliance
- Order of draw
- Patient communication
- Blood specimen storage
- Specimen labeling procedures
Certification
- BLS Provider, American Heart Association - 12/23/2024
- Hospital Fire and Life Safety Training - January 2025
- Certified Phlebotomy Technician 1 License, CPT 1: 02529971 - 11/26/2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteImportant To Me
Company CulturePersonal development programs401k matchCareer advancementWork-life balanceTimeline
Phlebotomy Student
Verdugo Hills Hospital
04.2025 - 05.2025
Cashier
Wingstop
07.2021 - Current
High School Diploma -
Saugus High School
Associate of Science - Pre-Nursing
College of The Canyons