Priyanka Patil

Meta's Infrastructure Accounting team manages its fixed assets, supporting accountants, application managers, and leadership with financial reports related to Fixed Assets.

• Coordinated program activities for application deprecation and internal solution implementation, ensuring alignment across multiple workstreams.
• Participated in Agile ceremonies including sprint planning, backlog grooming, and roadmap sessions in with the Product Owner for the Wiki Docathon program.
• Managed over 120 tasks using Task GSD/Asana across Accounting operations.
• Facilitated stakeholder engagement through Workplace and Slack, providing bi-weekly progress updates and supporting 3+ release cycles.
• Maintained comprehensive issue logs and risk registers, tracking 20+ escalations and blockers to enable proactive mitigation.
• Planned resources and ensured seamless support across time zones for a 4-member HCL team, maintaining 24x7 coverage for financial operations.
• Collected feedback from 15+ accountants and supported change management activities for the Fixed Asset Accounting Manager tool rollout.
• Led onboarding and knowledge transfer for new support engineers to accelerate ramp-up.
• Maintained OKRs and tracked quarterly progress for EP documentation initiatives.
• Used Gantt charts for tracking project milestones and surfacing risks for review.

Key Achievements

• Delivered $1.9M in annual savings by replacing a licensed third-party application with an internally built solution.
• Improved operational efficiency and stakeholder alignment, reducing issue resolution time by ~20% through structured escalation meetings.
• Built real-time dashboards and reports in Unidash, Tableau, and SQL—driving 90%+ on-time issue resolution and increasing SLA/SLO transparency.
• Implemented 3+ process improvements such as THQ exception handling and plugin governance, which reduced manual errors by ~25%.
• Consolidated 4+ runbooks using Meta Wiki and Confluence, enhancing cross-team collaboration and reducing documentation redundancy.
• Leveraged GenAI tools, including Meta AI Assistant, to save ~2 hours/week in administrative efforts via automated documentation search and meeting transcription.
• Increased new hire productivity by 30% through structured onboarding and planning.
• Reduced recurring issues by ~15% by analyzing operational data using pivot tables, VLOOKUP, and root cause analysis in Excel.

• Led agile milestones, collaborated with developers on timelines, and resolved roadblocks
• Conducted daily stand-ups, reviews, retrospectives, sprint planning, and demos for a team of four engineers using Azure DevOps
• Resolving high priority bugs in Angular, Node.js and JavaScript
• Built CI/CD pipelines and deployments in Azure using Postman and PowerShell scripts
• Enhanced educator experiences by developing features with React, Node.js, Kusto and Bootstrap

• Developed banking site features for an expense reporting system using JSP, AJAX, HTML, CSS, JavaScript, jQuery, SQL, and Photoshop, based on wireframes
• Created and maintained scripts in Perl while managing jobs in a batch scheduler