Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
PRIYANKA PUNURU

PRIYANKA PUNURU

Summary

2+ Years of Experience in Salesforce Development, Administration, Configuration, Implementation, and Support of Salesforce CRM using agile methodology. Involved in designing and developing Apex classes, Apex triggers for various functional needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Salesforce Administrator

Kaseya
10.2023 - 04.2024
  • Configured and customized the Salesforce CPQ application to meet the specific needs of the organization.
  • Developed and maintained custom Salesforce solutions using Apex, Visualforce, and Lightning components.
  • Developed and generated reports and dashboards to provide insights into sales performance, quote metrics, and other key performance indicators
  • Developed and maintained Tableau dashboards and visualizations to provide actionable insights for various business units
  • Managed user access and permissions to ensure appropriate levels of access for different roles within the organization
  • Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security, and configured their sharing settings
  • Implemented Flows, Process builders, Workflow, Approval process, and Validation rules
  • Migrated Workflows and process builder to Flows
  • Customized product configurations, pricing rules, and discount structures based on business needs
  • Configured and managed product rules to define how different product options and features can be selected and combined in a quote
  • Collaborated with stakeholders to understand evolving business needs and adjust product rules accordingly
  • Implemented rules that suggest or enforce cross-selling and upselling opportunities based on the customer's selections.
  • Working knowledge of functional and non functional requirements testing in Application Lifecycle Management(ALM).

Salesforce Developer

Salient Global Technologies
09.2020 - 08.2022
  • Developed SOQL and SOSL queries to get data from related objects
  • Partnered with development teams to integrate agile practices, improving software delivery within CI/CD pipelines.
  • Managed and administered source control tools, including GitLab.
  • Developed the Custom Objects, Page Layouts, Custom tabs, Components, Visual Force Pages, Apex Classes, and Triggers to suite the need of the application.
  • Lead the development and automation of test classes to validate business logic and ensure production stability.
  • Supported projects from initial requirements gathering through to release management, delivering high-quality solutions.
  • Used Data Loader to insert, update, bulk import and export of data
  • Worked with functional leads to transform and develop new requirements into design, implementation
  • Worked on migrating components using Change Sets, Copado
  • Created test scenarios on Sandbox and Production environment and migrated code to deployment upon successful testing.
  • Integrated Salesforce with various external systems, ensuring robust data flow and business process automation.
  • Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields custom formula, approval process, sharing rules, field updates and email generation.

Education

Master of Science - Computer Science

University of Leicester
01.2020

Bachelor's - Computer Science And Engineering

Jawaharlal Nehru Technological University
01.2018

Skills

  • Salesforce Technologies: Salesforce CRM, Roles, Profiles, Custom Objects, Reports & Dashboards, Chatter, Lightning Components, User, Permission Sets, Record Types, Page Layout assignment, Search Layouts, Field-Level Security, Custom Tabs, Formula Fields, Email Services, Reports and Dashboards, CPQ, Formula fields, Process builder, Task Creation, SOQL, SOSL, OWD, Sharing rules and Role Hierarchy, Data Loader, Visual Force, Lightning Web Components, Aura, App Exchange, Import Wizard
  • Salesforce Automation: Workflow Rules, Validation Rules, Approval Process
  • Apex Language : Apex Classes, Apex Triggers, Apex Web Services
  • Programming Languages: Java, HTML, Java Script
  • Tools & Operating Systems :Jira, Confluence, Version one, Visual Studio Windows, Linux, Eclipse IDE
  • CI/CD Tools: Jenkins, GitLab, Copado
  • Tableau, Data Management, Requirement gathering & analysis, Agile Methodology

Certification

  • Certified Salesforce Administrator
  • COPADO Certified Fundamentals I
  • COPADO Certified Fundamentals II
  • Certificate of Completion of Java Training
  • Business English Certification from Cambridge University

Timeline

Salesforce Administrator

Kaseya
10.2023 - 04.2024

Salesforce Developer

Salient Global Technologies
09.2020 - 08.2022

Master of Science - Computer Science

University of Leicester

Bachelor's - Computer Science And Engineering

Jawaharlal Nehru Technological University
PRIYANKA PUNURU