Mario Duran
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Agent
Prestige Auto Trending LLC
08.2022 - 11.2023
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Logged reports, expenses, receipts, and sales in company database.
- Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Installer Foreman
Interior Specialties Inc.
08.2020 - 07.2022
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at and business construction sites.
- Laid out materials and components to prepare for installation.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Assisted with system design and layout to optimize installations and continuous performance.
- Inspected installations to check for functionality and maintain customer satisfaction.
Installer
Ewell Asset Solutions LLC
12.2016 - 06.2020
- Operated tools, Execute the work and install Everything related to Division 10 & 12.
- Measurement of areas to order the necessary material to perform the work.
- Delivery of material to the job site.
Sales Agent
Pepsico
03.2008 - 11.2016
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Logged reports, expenses, receipts, and sales in company database.
- Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Negotiated contracts with clients and developed relationships with key personnel.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Generated new leads through networking and attending industry events.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
Bachelor of Business Administration -
University Central Lisandro Alvarado (UCLA)
Lara, Venezuela08.2008
Skills
- I like to communicate with my work environment and transmit good energy, I love sales and I do it with passion
- Sales Expertise, To be able to tell you about my product and convince you that I have what you are looking for
- I am a positive leader and I always like to set goals that take me to the next level
- My native language is Spanish and in this country I have been able to develop my English to expand my communication
- I am responsible on time and committed to my work and my projects
- My family is the most important thing for me I have 4 children and for them I must be better every day
- My experience in sales and in the construction area allows me to have a perfect combination to sell remodeling
Certification
- Finance and personal credit.
- Marketing
- Osha 10-30
Timeline
Sales Agent
Prestige Auto Trending LLC
08.2022 - 11.2023
Installer Foreman
Interior Specialties Inc.
08.2020 - 07.2022
Installer
Ewell Asset Solutions LLC
12.2016 - 06.2020
Sales Agent
Pepsico
03.2008 - 11.2016
Bachelor of Business Administration -
University Central Lisandro Alvarado (UCLA)
- Finance and personal credit.
- Marketing
- Osha 10-30