Antawn Turner
Altadena,CA
Summary
Reputable Technician with 20 + years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Overview
22
22
years of professional experience
Work History
DEG Tech
AT&T
Glendale, CA
03.2019 - 05.2021
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Followed safety practices to safeguard against injury and damage to property.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Disassembled and repaired damaged sections and fabricated replacements.
- Operated various diagnostic tools to determine repair plans.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Used bolts, rivets and screws to fasten parts.
- Utilized hand tools and epoxy to safely splice cables.
- Restored product condition using proven techniques.
- Updated logs and job reports for completed and pending service calls at shift end.
- Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
- Contacted customers prior to date of scheduled installation to verify appointment.
Construction Technician
AT&T
Glendale, CA
02.2016 - 03.2019
- Read plans, instructions or specifications to determine work activities.
- Operated equipment with strong focus on safety and ground communication.
- Gained independent working skills and guided and mentored less experienced team members.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Cleaned or prepared construction sites to eliminate hazards.
- Coordinated phases of construction projects from inception to completion.
- Assisted with diverse construction challenges to help team and customer.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Measured, marked or recorded openings or distances to construction layout areas.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Loaded or unloaded building materials to distribute machinery or tools.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Inspected sites before and after construction projects.
- Demonstrated best safety practices working at heights and lifting various objects.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Lubricated, cleaned or repaired machinery or equipment.
MST Tech
AT&T
Los Angeles, CA
01.2004 - 02.2016
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained high level of customer satisfaction.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Operated various diagnostic tools to determine repair plans.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Used bolts, rivets and screws to fasten parts.
Construction Tech
Pacific Bell Telephone
Pasadena, CA
09.1999 - 03.2004
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
Education
Associate of Science - Engineering Technology
ITT Technical Institute
West Covina, CA09.2000
Skills
- Routine Inspections
- Complex Repairs
- Verbal and Written Communication
- Customer Service
- Work Planning and Prioritization
- Power Tools and Equipment
- Mechanical Aptitude
- Troubleshooting and Diagnosis
- Problem-Solving
- Documentation and Reporting
- Attention to Detail
- Preventative Maintenance
- Heavy Lifting
- File and Record Maintenance
- Maintenance and Repair
- OSHA Compliance
- Deadline Compliance
- Customer Interaction
- Blueprint Reading
- Information Tracking
- Product Inspections
- Equipment Maintenance
- Works Well Under Pressure
- System Tests
- Issue Resolution
- Minor Carpentry
Timeline
DEG Tech
AT&T
03.2019 - 05.2021
Construction Technician
AT&T
02.2016 - 03.2019
MST Tech
AT&T
01.2004 - 02.2016
Construction Tech
Pacific Bell Telephone
09.1999 - 03.2004
Associate of Science - Engineering Technology
ITT Technical Institute