Summary
Overview
Work History
Education
Skills
Timeline
Generic

Promise A Gaines(Putman)

Cleveland,Ohio

Summary

Efficient Library Page with background in library services, including book sorting, shelving, and database management. Skills include strong organization, customer service acumen, and knowledge of library cataloging systems. Known for maintaining orderliness in library spaces and assisting patrons with various inquiries. Prior experience has resulted in improved workflow efficiency and enhanced patron satisfaction. Resourceful Library Page known for high productivity and efficient task completion. Skilled in shelving, cataloging, and maintaining library materials while ensuring an organized and accessible environment. Specialize in customer service, digital literacy, and inventory management. Excel at communication, time management, and teamwork to support library operations and provide exceptional service to patrons.

Overview

3
3
years of professional experience

Work History

Library Page

Cleveland Public Library
Cleveland
09.2023 - Current
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Assisted with special projects such as weeding outdated material from collection.
  • Researched customer requests for specific titles or authors not found in collection.

Crew Member

McDonald's
Cleveland, OH
03.2023 - 05.2024
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Resolved customer complaints in a professional manner.

Youth Associate

Bellaire-Puritas Development
Cleveland, OH
07.2022 - 09.2023
  • community park cleanup
  • re-painted garbage cans and benches at community parks.
  • moving and cleaning services at churches, schools, and community gardens.
  • Re-planting flowers around the community.
  • bake sells and fundraisers
  • Distributed flyers and brochures at local schools and churches about available resources for those in need.
  • Provided assistance to clients in need of food, clothing and other resources.

Education

Associate of Arts -

Bard College
New York, NY
05-2025

Skills

  • Customer service
  • Data organization
  • Research skills
  • Project management
  • Conflict resolution
  • Community outreach
  • Attention to detail
  • Time management
  • Shelving accuracy
  • Shelving materials
  • Problem solving
  • Team collaboration

Timeline

Library Page

Cleveland Public Library
09.2023 - Current

Crew Member

McDonald's
03.2023 - 05.2024

Youth Associate

Bellaire-Puritas Development
07.2022 - 09.2023

Associate of Arts -

Bard College