PROSENJIT MUKHERJEE
Winnipeg,Canada
Summary
Project management professional with over 8 years of experience in leading complex projects from vision through execution. A certified Project Management Professional (PMP) from Project Management Institute (PMI). Highly skilled in aligning cross-functional teams, optimizing workflows, and delivering measurable business outcomes. Adept at implementing robust risk management strategies and driving operational excellence across business verticals. Specialties include: PMO support, project lifecycle management, cross-functional team leadership, project risk planning, workflow optimization, stakeholder engagement, agile adoption, change management, and project governance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Specialist
Robertson College
01.2024 - 01.2025
- Accelerated delivery of 15+ full-cycle course and program development projects, consistently meeting organizational standards.
- Secured 2 new accreditations (CPHR, HCA) leveraging quality assurance and compliance initiatives to forge strategic partnerships.
- Enhanced resource accessibility for learners and instructors, resulting in an increase from an 89% to a 96% learner pass rate.
- Achieved 20% cost savings by implementing Open Educational Resources (OER), optimizing partner expenditures, tracking eBook usage and providing just-in-time access codes.
- A private institution serving over 2500 students, I spearhead product strategy and operational excellence to enhance learner outcomes.
Operations Specialist
Robertson College
01.2023 - 01.2024
- Managed KPI for 70+ instructors, delivered tailored coaching and mentoring, resulting in measurable performance enhancements.
- Optimized HR operations (hiring, onboarding, scheduling, and payroll) by 20% through AI plug-ins and sheet automation.
- Improved cross-functional alignment, and reduced inefficiencies by using PM tools for structured WBS and task pipelines.
- Optimized workflows and streamlined processes, resulting in reduced errors in daily operations.
Business Analyst
Amazon
01.2016 - 01.2021
- Led zero-defect initiatives and recognized with company awards for maintaining flawless metrics across multiple teams.
- Reduced Amazon’s fraud exposure by nearly 100% through in-depth database analysis using SQL queries and implementing fraud mitigation, and risk-reduction strategies.
- Translated complex business needs into actionable requirements for new tool development, collaborating closely with technical and business stakeholders, spanning B2B, Merchant/Seller, Buyer, and Anti-Money Laundering functions.
- Spearheaded 10+ Lean and Kaizen process improvement projects, utilizing time studies and Root Cause Analysis (RCA) to enhance employee proficiency and achieve scalable, and repeatable organizational successes.
- At Amazon, a leading e-commerce platform, I drove operational excellence, mitigated risk, and championed continuous process improvement through data-driven analysis and strategic initiatives.
Education
Post Graduate Diploma - Advanced Business Management
The University of Winnipeg
09-2023
Bachelor of Technology - Information Technology
West Bengal University of Technology
06-2016
Skills
- Project Management: Asana, Notion, Jira, Mondaycom
- Data Analysis & Visualization: Excel, Tableau, Google Analytics
- Instructional Design & Content Authoring: Articulate Storyline 360, Camtasia, H5P, GenAI
- Database Management: SQL, Oracle ERP
- LMS: Brightspace (D2L)
- Collaboration: Microsoft Teams, Slack, Zoom, SharePoint, Google Workspace, Microsoft 365
- Productivity: Outlook, Word, PowerPoint, OneNote, Adobe Acrobat Pro
- CRM: Salesforce, HubSpot, Microsoft dynamics
Certification
- PMP - Project Management Professional
Timeline
Product Specialist
Robertson College
01.2024 - 01.2025
Operations Specialist
Robertson College
01.2023 - 01.2024
Business Analyst
Amazon
01.2016 - 01.2021
Post Graduate Diploma - Advanced Business Management
The University of Winnipeg
Bachelor of Technology - Information Technology
West Bengal University of Technology